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The Xplore outage that hit landline internet across Canada, Alberta most of all, is over. It ran from 11:11 p.m. to 2:48 p.m., with 582 reports in total.
Reports over 24 hours
May 27, 2026, 6:33 p.m.
Outage over: live status is on the Xplore pageReal-time reports and the last 24 hours chart.See the pageThe outage that started at 11:11 p.m. ended at 2:48 p.m., after 15 hours and 37 minutes. It mainly hit landline internet, with TV streaming also affected to a lesser degree. Alberta carried most of the reports, led by Spruce Grove South, Central Alberta (Stettler), Wainwright Region (Tofield) and Okotoks, with Manitoba and Saskatchewan also affected. The peak came at 9:40 a.m. In total, 582 reports were logged since the start. No cause has been communicated.
The afternoon lull continues. Reports are well below their highest point from this morning, and the decline is holding steady rather than bouncing back. Alberta is still the clear center of the outage, with Manitoba also in the mix. Saskatchewan, Ontario and British Columbia remain marginal. Landline internet is still the service mostly affected.
Into the early afternoon, the picture has changed. After holding at its highest point this morning, the outage is now clearly easing. Alberta remains the main area affected, with Manitoba still seeing some activity and Saskatchewan, Ontario and British Columbia only marginally touched.
Mid-morning, the outage shows no sign of letting up. Reports are holding at the highest level seen so far, still centered on Alberta, with Thorsby, Morinville and Spruce Grove South among the towns most mentioned. Manitoba remains affected but well behind, and Saskatchewan stays marginal.
The worsening trend from earlier has carried through: this is now the highest level seen since the outage began. Alberta remains the clear center, with Thorsby, Morinville and Spruce Grove South still leading. Manitoba and Saskatchewan stay involved, while the rest of the country sees only scattered reports.
This is no longer a small rebound: the outage is now clearly worsening. Reports are rising faster than before, still centered on Alberta, with Thorsby, Morinville and Spruce Grove South among the towns most mentioned. Saskatchewan and Manitoba remain affected but stay well behind Alberta.
Just when it looked like things were calming down, the outage has picked back up. Reports are climbing again, still centered on Alberta, with towns like Thorsby, Morinville and Spruce Grove South among the most mentioned. Saskatchewan and Manitoba remain affected as well, while British Columbia and Ontario see only a handful of reports. Landline internet remains the service hit hardest.
The night is winding down and so is this outage. Reports are now easing after holding steady for hours. Alberta still accounts for most of the activity, with towns like Thorsby, Morinville and Cochrane among those reporting. Saskatchewan remains affected too, notably around Central Saskatchewan (Humboldt), while Manitoba stays marginal. The peak looks to be behind us now.
It's now the middle of the night and the outage hasn't let up. Reports are holding steady at a high level, still concentrated in Alberta, with Saskatchewan also affected. Manitoba remains marginal by comparison. Landline internet stays the main service hit, with little change in the picture since earlier tonight.
Since 11:11 p.m., reports have been piling up for Xplore, mostly on landline internet. The outage touches the whole network across Canada, but Alberta concentrates most of the reports, notably around Thorsby, Cochrane and Jasper. Saskatchewan is also affected, while Manitoba sees only a marginal amount. So far, 92 reports have been logged since the start, and the level is not easing yet.
The posts in this feed are written automatically by an AI from GeoBlackout reports and the public sources cited.
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Internet has been out since mid day Friday. Called back now and was told known issues in the region for weeks. No ETA or information on the issue was provided.
No speed!!!! I feel like i'm using dial-up