Xplore outage map today

Every Xplore report from the last 24 hours, located and updated live: check the internet outage map below before calling support.

Is Xplore down?

24h agoNow

Reported outages in the last 24 hours

...

Operational
Minor
Critical
Typical level

Landline Internet

23% · 3 Reports

Operational

Xplore Internet

24h agoNow

5G/4G Home

77% · 10 Reports

Operational

Xplore 5G/4G Home

24h agoNow

Landline Internet

-% · - Reports

5G/4G Home

-% · - Reports

Track and report outages live

Follow reports on the chart and see the affected areas on the map. Having a problem? Click “Report an outage”.

Xplore's last 4 major outages

Prince Edward Island, Nova Scotia and New Brunswick
Jul 10, 2026, 05:107 h 55 min
196 reports Landline Internet
Alberta, Manitoba and Saskatchewan
See the live blog
May 26, 2026, 23:1115 h 37 min
588 reports Landline Internet
Ontario, Nova Scotia and New Brunswick
Jan 25, 2026, 12:432 h 10 min
46 reports Landline Internet
Ontario, Prince Edward Island and New Brunswick
Jan 12, 2026, 11:491 h 00 min
46 reports Landline Internet
All live outages

Describe your problem to help the community

Beaver_2222 h ago
Internet still out since mid day Friday and when speaking to Xplornet techs they don’t seem to concerned about fixing it.
Landline InternetBruno
Beaver_222 d ago
Internet has been out since mid day Friday. Called back now and was told known issues in the region for weeks. No ETA or information on the issue was provided.
Landline InternetKananaskis Country (Claresholm)
PRE203MRD2 d ago
All lights on Modem are flashing green but cannot connect to internet and wifi is very slow. We are on day two of this.
Landline InternetCharlottetown
Wren_115 d ago
The internet has been out since atlest 5 no clue why but on the router its just orange unplugged it a bunch and waited still nothing.

Contact Xplore

Enter your city name/postal code

Xplore outage or just me?

Xplore Internet

To do: Check that the power light on your Xplore modem is lit and that your router's lights are on.
To do: Light off? Check the modem and power adapter cables. Check your dish or receiver for obstructions.
To do: Unplug the router, then the Xplore modem or power adapter, 30 seconds each. The reboot takes a few minutes.
To do: Test another device, then a computer connected by Ethernet cable: if it works, it's the Wi-Fi.
To do: Still down? Call Xplore Technical Support at 1-866-841-6001.

SourceXplore: connecting and basic troubleshooting

Xplore network

xplore.caUpdated 2026-09-28

Xplore, known as Xplornet until September 2022, runs its own fibre, 5G fixed wireless and satellite networks for rural Canada. Its controlling shareholder, Stonepeak, led a C$1.6B recapitalization in October 2024 to fund mainly its fibre build.

Fixed network

Network used: Xplore
Technologies: Fibre (FTTH)5G fixed wirelessSatellite
Coverage: Rural Canada

Fibre is set to reach over 400,000 homes by 2027 and 5G fixed wireless over 1.5M homes (October 2024 plan).

SourceXplore · C$1.6B recapitalization Xplore · about us

Is there an outage in my area? Check other providers