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National Grid

  • To do: Check the trip switch in your fuse box (biggest, usually red): if it's off, unplug appliances and reset it.
  • To do: It trips again? Switch the smaller trip switches back on one at a time to find the faulty circuit.
  • To do: Do your neighbours have power? If so, the fault is in your home's wiring: call an electrician.
  • To do: Whole street without power? Check National Grid's power cut map or call 105.
SourceWhat to do in a power cut

National Grid network

nationalgrid.co.ukUpdated 28/09/2026

National Grid Electricity Distribution, formerly Western Power Distribution, runs the local network in the Midlands, South West England and South Wales. It does not sell electricity. Its parent, National Grid plc, also owns the high-voltage grid in England and Wales.

Electricity network

Activities
Distribution
Customers
8.1 M· homes and businesses, 2025/26
Smart meters
75%· GB homes, fitted by suppliers
Minutes lost
27 to 54 min· per customer by area, 2025/26
Interruptions
27 to 64· per 100 customers by area, 2025/26
Network length
230,000 km· 2025/26
Coverage
4 regions
  • East Midlands
  • West Midlands
  • South West
  • South Wales

The largest DNO in the UK by geography, serving over 20 million people. Minutes lost range from 27 in the East Midlands to 54 in the South West.

SourceNGED · annual report 2025/26National Grid plc · annual report 2025/26Ofgem · RIIO-2 electricity distribution annual report 2024-25DESNZ · smart meters in Great Britain, June 2026

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