Since 10:23 AM, a Brightspeed outage affecting landline internet nationwide is easing. North Carolina, Ohio and Pennsylvania remain the most affected states.
Reports over 24 hours
Nov 3, 2026, 2:33 PM
...
Operational
Minor
Critical
Typical level
Vs. usual
×427
886 reports · 2 expected
Duration
4 h 08 min
Since 10:23 AM
Ongoing
Area
North CarolinaOhioPennsylvania
Data updated at 2:30 PMThis page refreshes automatically every 30 seconds.
Things are calming down. The peak was reached around 1:09 PM, and reports have been falling since then. North Carolina, Ohio and Pennsylvania still account for most of the trouble, with Texas and Virginia also affected but at a lower level. Landline internet remains the hardest hit service.
Status update
Pennsylvania joins the hardest-hit states
The outage keeps spreading. Pennsylvania now ranks among the top states reporting trouble, alongside North Carolina and Ohio, with Texas and Virginia also affected. Landline internet remains the service hit hardest, with TV streaming problems reported too.
Status update
Brightspeed outage keeps climbing nationwide
The outage is still accelerating. North Carolina and Ohio now lead the reports, with Texas, Pennsylvania and Virginia also affected. Landline internet remains the hardest hit service, though TV streaming issues continue too. The trouble stays spread across more than ten states, with no single area standing out as the center of the problem.
Outage begins
Brightspeed outage spreads across the country
Reports of a Brightspeed outage started coming in at 10:23 AM and have kept climbing since. The trouble is mostly hitting landline internet, with TV streaming also affected for some. Reports are scattered widely, touching ten states or more, with North Carolina out front, followed by Texas, Ohio and Virginia. Illinois shows a few reports too. Total since the start: 34 reports.
The posts in this feed are written automatically by an AI from GeoBlackout reports and the public sources cited.
Brightspeed took over Lumen's local phone networks in 20 states, bought by Apollo funds, and began operating in 2022. The fifth-largest US local exchange carrier, it is replacing copper with fiber: 3M locations passed in April 2026, with 4M targeted by the end of 2026.
Fixed network
Network used
Brightspeed
Technologies
Fiber (XGS-PON)Copper
Coverage
20 states
More than 3M fiber-enabled locations in April 2026. The network can serve over 7.3M homes and businesses; the fiber goal is over 5M.
Wifi shows connected with no internet. All calls to Brightspeed answered with prerecorded message stating "We are sorry but an application error has occurred. Goodbye." followed by the call being ended on their end.
Landline InternetVan Wert
Finch_35
Wifi shows connected with no internet. All calls to Brightspeed answered with prerecorded message stating "We are sorry but an application error has occurred. Goodbye." followed by the call being ended on their end.
Landline InternetSouthern Pines
Fox_66
Went down around 1030. Router Green, modem green, can ping/do nslookup successfully to various services through cmd. All end devices cannot browse or stream anything. Physical restarts and DNS troubleshooting steps have no results. Brightspeed customer service offline.
Fox_66
Services restored almost coincident to posting
Landline InternetGreeneville
Wren_71
Wifi shows connected with no internet. All calls to Brightspeed answered with prerecorded message stating "We are sorry but an application error has occurred. Goodbye." followed by the call being ended on their end.
