Brightspeed outage map today

See live Brightspeed outage reports from users near you.

Is Brightspeed down?

24h agoNow

Reported outages in the last 24 hours

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Operational
Minor
Critical
Typical level

Landline Internet

100% · 3 Reports

Operational

Brightspeed Internet

24h agoNow

TV Streaming

0% · 0 Reports

Operational

Brightspeed TV

24h agoNow

Landline Internet

-% · - Reports

TV Streaming

-% · - Reports

Track and report outages live

Follow reports on the chart and see the affected areas on the map. Having a problem? Click “Report an outage”.

Brightspeed's last major outage

Brightspeed outage in Kingsport, Johnson City, and Elizabethton
See the live blog
Apr 7, 2026, 18:386 h 27 min
147 reports Landline Internet TV Streaming
All live outages

Contact Brightspeed

First, check whether the operator already reports an incident on its Brightspeed network status page.

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Brightspeed outage or just me?

Brightspeed Internet

To do: Check the lights on your Brightspeed modem: green means the connection reaches your home.
To do: Lights off or not green? Make sure all power cords and cables are fully plugged into the modem and wall.
To do: Unplug the modem for 1 minute, plug it back in and wait for the internet light to turn green.
To do: Test another device, then a computer connected by Ethernet cable: if that works, it's the WiFi.
To do: Still offline? Enter your address on the Brightspeed outage page to check your area.

SourceBrightspeed: how to reboot your modem

Brightspeed network

brightspeed.comUpdated 09/28/2026

Brightspeed took over Lumen's local phone networks in 20 states, bought by Apollo funds, and began operating in 2022. The fifth-largest US local exchange carrier, it is replacing copper with fiber: 3M locations passed in April 2026, with 4M targeted by the end of 2026.