CenturyLink Internet
- To do: Check the lights on your CenturyLink modem: green means the connection reaches your home.
- To do: Lights off or not green? Check that all cords are fully plugged into the modem, the jack and the outlet.
- To do: Unplug the modem for 30 seconds to 1 minute, plug it back in and wait 3-5 minutes for green lights.
- To do: Test another device, then a computer connected by Ethernet cable: if that works, it's the WiFi.
- To do: Still offline? Run Troubleshooter in the My CenturyLink app: it checks your line and area outages.