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Telstra outage in my area today

Discover ongoing Telstra outages and current network issues affecting your area, with real-time updates and insights.

I have Telstra outage

Report the Telstra outage on the website and check if you are affected by a network issue.

Report an outage

Reported outages in the last 24 hours

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Maj le 18/07/2025 à 01h19

Type of outage

0%
Landline internetLandline internet

0 signalements

0%
Mobile InternetMobile Internet

0 signalements

0%
TV StreamingTV Streaming

0 signalements

How to track and report outages live

On this page, you can track the progress of reports through a chart that shows recent problems and a map that locates affected areas. If you encounter an issue, click on the "Report an outage" button to inform us.

Telco Services & Customer Base

Telstra is the leading telecom operator in Australia, offering a full range of services: mobile, home broadband (via NBN), and entertainment (through partnerships like Foxtel). It serves more than:

  • 22.5 million mobile customers
  • 3.4 million fixed-line broadband users

Recently, Telstra has focused on expanding 5G coverage and launched new Essential Bundle plans, which include Wi-Fi guarantees and modem upgrades aimed at improving performance in suburban and regional areas.

Network Infrastructure & Coverage

Telstra is one of the few providers that actually owns its own infrastructure:

  • Mobile: Operates Australia’s largest mobile network, with 99.7% population coverage on 4G and over 91% on 5G, aiming for 95% by late 2025.
  • Fixed Internet: Delivered via the NBN, using a mix of FTTP, FTTN and HFC, depending on location.
  • Performance: Especially strong in rural and regional zones thanks to its legacy as the national operator.

Telstra manages both its towers and fibre backbone, ensuring faster recovery during outages and fewer points of failure compared to smaller ISPs.

Support & Outage Information

Need help with a disruption? You can contact Telstra in several ways:

  • 📞 Call 13 22 00 (available Australia-wide)
  • 💬 Use live chat via the My Telstra app
  • 🧑‍💻 Or reach out via Twitter at @Telstra

You're experiencing an outage? If you've already reported your issue on the collaborative outage map, you can now check whether it's a known disruption or planned maintenance directly on the operator’s official status tool:

👉 Check Telstra’s Outage Page