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Optus outage map today

See live Optus outage reports from users near you.

Is Optus down?

Reported outages in the last 24 hours

Landline Internet
Landline Internet

-% · - Reports

Mobile Internet
Mobile Internet

-% · - Reports

TV Streaming
TV Streaming

-% · - Reports

Track and report outages live

Follow reports on the chart and see the affected areas on the map. Having a problem? Click “Report an outage”.

Contact Optus

First, check whether the operator already reports an incident on its Optus network status page.

Optus outage or just me?

Optus Internet

  • To do: Check the Internet light on your Optus modem: if it's on, the connection is reaching your home.
  • To do: Internet light off? Check the modem's power and the cable to your wall socket or nbn equipment.
  • To do: Turn your modem off for 60 seconds, turn it back on and allow 5 minutes for the lights to settle.
  • To do: Try another device, then a computer plugged in with an Ethernet cable: if that works, it's the Wi-Fi.
  • To do: Still down? Open nbn Assist in the My Optus app: it checks for issues with your nbn connection.
SourceHome Internet troubleshooting

Optus Mobile

  • To do: Turn on Aeroplane mode for 30 seconds, then turn it off.
  • To do: Turn your phone off, wait 1 minute and turn it back on so it reconnects to the Optus network.
  • To do: Remove your SIM card, clean it and reinsert it. Then run an isolated SIM test in another phone.
  • To do: Check in the My Optus app that your service is active and your data isn't used up.
  • To do: Check Optus Network status to see if an outage is affecting your area.
SourceMobile troubleshooting

Optus network

optus.com.auUpdated 04/10/2026

Optus belongs to Singapore's Singtel and runs its own 4G and 5G network. Since 30 January 2025, it has shared its regional network and spectrum with TPG Telecom under an 11-year deal. Its home broadband uses nbn, with 1.07M nbn customers in June 2026.

Fixed network

Network used
NBN
Technologies
nbn fibre (FTTP)nbn HFCnbn FTTC and FTTNnbn Fixed Wireless
Subscribers
1.07M· June 2026, nbn customers
Coverage
Australia

Optus plans ride on nbn, where 3.3M premises were on fibre in June 2026 after 575,000 copper-to-fibre upgrades in a year.

Mobile network

Network used
Optus
Technologies
5G4G
Subscribers
10.65M· June 2026, incl. 1.03M data-only SIMs
Coverage
Australia

Optus runs 2,444 regional sites shared with TPG Telecom, in areas home to about 17% of Australians.

SourceSingtel · Q1 FY27 business updateOptus · regional MOCN launchACCC · Optus and TPG network sharing

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