Optus outage map today

See live Optus outage reports from users near you.

Is Optus down?

24h agoNow

Reported outages in the last 24 hours

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Landline Internet

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Mobile Internet

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TV Streaming

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How to track and report outages live

Track the progress of reports through a chart that shows recent problems and a map that locates affected areas. If you encounter an issue, click on the "Report an outage" button to inform the community.

Contact Optus

First, check whether the operator already reports an incident on its Optus network status page.

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Optus outage or just me?

Optus Internet

To do: Check the Internet light on your Optus modem: if it's on, the connection is reaching your home.
To do: Internet light off? Check the modem's power and the cable to your wall socket or nbn equipment.
To do: Turn your modem off for 60 seconds, turn it back on and allow 5 minutes for the lights to settle.
To do: Try another device, then a computer plugged in with an Ethernet cable: if that works, it's the Wi-Fi.
To do: Still down? Open nbn Assist in the My Optus app: it checks for issues with your nbn connection.

Optus Mobile

To do: Turn on Aeroplane mode for 30 seconds, then turn it off.
To do: Turn your phone off, wait 1 minute and turn it back on so it reconnects to the Optus network.
To do: Remove your SIM card, clean it and reinsert it. Then run an isolated SIM test in another phone.
To do: Check in the My Optus app that your service is active and your data isn't used up.
To do: Check Optus Network status to see if an outage is affecting your area.

Optus network

optus.com.auUpdated 28/09/2026

Optus belongs to Singapore's Singtel and runs its own 4G and 5G network. Since 30 January 2025, it has shared its regional network and spectrum with TPG Telecom under an 11-year deal. Its home broadband uses nbn, with 1.07M nbn customers in June 2026.

Fixed network

Network used: NBNSee NBN network status
Technologies: nbn fibre (FTTP)nbn HFCnbn FTTC and FTTNnbn Fixed Wireless
Subscribers: 1.07M· June 2026, nbn customers
Coverage: Australia

Optus plans ride on nbn, where 3.3M premises were on fibre in June 2026 after 575,000 copper-to-fibre upgrades in a year.

Mobile network

Network used: Optus
Technologies: 5G4G
Subscribers: 10.65M· June 2026, incl. 1.03M data-only SIMs
Coverage: Australia

Optus runs 2,444 regional sites shared with TPG Telecom, in areas home to about 17% of Australians.

SourceSingtel · Q1 FY27 business update Optus · regional MOCN launch ACCC · Optus and TPG network sharing

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