iiNet outage map today

See live iiNet outage reports from users near you.

Is iiNet down?

24h agoNow

Reported outages in the last 24 hours

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Operational
Minor
Critical
Typical level

Landline Internet

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Mobile Internet

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TV Streaming

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How to track and report outages live

Track the progress of reports through a chart that shows recent problems and a map that locates affected areas. If you encounter an issue, click on the "Report an outage" button to inform the community.

Contact iiNet

First, check whether the operator already reports an incident on its iiNet network status page.

Enter your city name/postal code

iiNet outage or just me?

iiNet Internet

To do: Check the Internet light on your iiNet modem: green, your modem is online.
To do: Internet light off? Check the modem's power and make sure its cables are secure and not damaged.
To do: Turn off your modem's power outlet for at least 10 seconds, turn it back on and wait for the Internet light.
To do: Try another device, then a computer plugged in with an Ethernet cable: if that works, it's the Wi-Fi.
To do: Still offline? Use your phone's mobile data to run an nbn connection test in Toolbox.

iiNet Mobile

To do: Turn on Flight Mode (Airplane Mode on iPhone) for 30 seconds, then turn it off.
To do: Turn your phone off, wait two minutes and turn it on so it reconnects to the iiNet Mobile network.
To do: Remove your SIM card, clean it and reinsert it. Then test it in another phone that fits your iiNet SIM.
To do: Check in Toolbox that your service is active and your Mobile Usage isn't used up.
To do: Check iiNet's Network Status page to see if an outage or maintenance is affecting your area.

iiNet network

iinet.net.auUpdated 28/09/2026

iiNet, in business for over 25 years, is a brand of TPG Telecom. Its broadband is sold over nbn and its mobile plans use the Vodafone network, which has also carried iiNet customers on 2,444 Optus regional sites since January 2025.

Fixed network

Network used: NBNSee NBN network status
Technologies: nbn fibre (FTTP)nbn HFCnbn FTTC and FTTNnbn Fixed Wireless
Coverage: Australia

nbn counted 12.68M premises able to connect in July 2026, and 3.3M premises on fibre in June 2026.

Mobile network

Network used: VodafoneSee Vodafone network status
Technologies: 5G4G
Coverage: Australia

Vodafone network: 4G for 99% of Australians and more than 1M km² covered since regional sharing with Optus began.

SourceTPG Telecom · Our brands TPG Telecom · Our network nbn co · How we're tracking, July 2026

See other services

NBN

Optus

Telstra

TPG

Vodafone