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iiNet outage map today

See live iiNet outage reports from users near you.

Is iiNet down?

Reported outages in the last 24 hours

Landline Internet
Landline Internet

-% · - Reports

Mobile Internet
Mobile Internet

-% · - Reports

TV Streaming
TV Streaming

-% · - Reports

Track and report outages live

Follow reports on the chart and see the affected areas on the map. Having a problem? Click “Report an outage”.

Contact iiNet

First, check whether the operator already reports an incident on its iiNet network status page.

iiNet outage or just me?

iiNet Internet

  • To do: Check the Internet light on your iiNet modem: green, your modem is online.
  • To do: Internet light off? Check the modem's power and make sure its cables are secure and not damaged.
  • To do: Turn off your modem's power outlet for at least 10 seconds, turn it back on and wait for the Internet light.
  • To do: Try another device, then a computer plugged in with an Ethernet cable: if that works, it's the Wi-Fi.
  • To do: Still offline? Use your phone's mobile data to run an nbn connection test in Toolbox.
SourceTroubleshoot no connection on nbn FTTB/FTTN

iiNet Mobile

  • To do: Turn on Flight Mode (Airplane Mode on iPhone) for 30 seconds, then turn it off.
  • To do: Turn your phone off, wait two minutes and turn it on so it reconnects to the iiNet Mobile network.
  • To do: Remove your SIM card, clean it and reinsert it. Then test it in another phone that fits your iiNet SIM.
  • To do: Check in Toolbox that your service is active and your Mobile Usage isn't used up.
  • To do: Check iiNet's Network Status page to see if an outage or maintenance is affecting your area.
SourceTroubleshoot mobile call issues

iiNet network

iinet.net.auUpdated 04/11/2026

iiNet, in business for over 25 years, is a brand of TPG Telecom. Its broadband is sold over nbn and its mobile plans use the Vodafone network, which has also carried iiNet customers on 2,444 Optus regional sites since January 2025.

Fixed network

Network used
NBN
Technologies
nbn fibre (FTTP)nbn HFCnbn FTTC and FTTNnbn Fixed Wireless
Coverage
Australia

nbn counted 12.71M premises able to connect in September 2026 and 3.3M premises on fibre in June 2026.

Mobile network

Network used
Vodafone
Technologies
5G4G
Coverage
Australia

Vodafone network: 4G for 99% of Australians and more than 1M km² covered since regional sharing with Optus began.

SourceTPG Telecom · Our brandsTPG Telecom · Our networknbn co · How we're tracking, September 2026

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