1. Australia
  2. Internet outage

Internet outage map today

See live internet outage reports from users near you across Australia.

Is your internet down?

Reported outages in the last 24 hours

Track and report outages live

Follow reports on the chart and see the affected areas on the map. Having a problem? Click “Report an outage”.

Internet outage in my area or just my home?

Is it the network or just your setup?

  • To do: Check the GeoBlackout map: other reports near you point to a network outage, not your setup.
  • To do: Look for warning lights on the nbn connection box, then restart it and your Wi-Fi router.
  • To do: Make sure cables are plugged in properly and are not damaged.
  • To do: Check your provider's website or app for a network outage in your area.

Mobile network down or just your phone?

  • To do: Turn your phone off and on again: this can fix temporary issues.
  • To do: Check your provider's website or app for a network outage in your area.
  • To do: Move outside or near a window to check your signal.
  • To do: Check the coverage map your provider showed you when you signed up.
  • Avoid: Don't wait for your own network in an emergency: a 000 call goes over any available mobile network.

No signal on TV: network or your setup?

  • To do: Lost reception suddenly? Check the TV station's website for maintenance, faults or outages.
  • To do: Check cables, leads, the set-top box and connections, and look at your antenna from the ground.
  • To do: Neighbours have the same problem at the same time? Call an antenna installer.
  • Avoid: Don't rely on auto-scan: do a manual tune with the frequencies for your address.

Who regulates internet, mobile and TV in Australia?

  • ACMA, the Australian Communications and Media Authority: it monitors telcos, investigates complaints about telcos that break its rules and can apply penalties or go to court.
  • Telecommunications Industry Ombudsman (TIO): a free service that helps people and small businesses resolve phone and internet problems their provider has not fixed.