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Ausgrid outage at your address?

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Reported outages in the last 24 hours

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Bruce Rock
Hedgehog_423 d ago
power out in town here

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First, check whether the operator already reports an incident on its Ausgrid network status page.

Customer service13 13 88

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Ausgrid outage or just me?

Ausgrid

To do: Check the main switch in your switchboard: if it's off, unplug your appliances and switch it back on.
To do: It trips again? Switch the circuit breakers back on one by one to find the faulty circuit.
To do: Streetlights on and neighbours have power? The problem is inside your home: call a licensed electrician.
To do: Whole street out? Check Ausgrid's outage map or call 13 13 88.

SourceUnplanned outages

Ausgrid network

ausgrid.com.auUpdated 04/10/2026

Ausgrid runs the distribution network and part of the transmission network in Sydney, the Central Coast and the Hunter. It sells no electricity: retailers bill customers. The network is leased from NSW for 99 years to a partnership 50.4% held by IFM, AustralianSuper and APG.

Electricity network

Activities: DistributionTransmission
Customers: 1.80 M· connections, June 2025
Smart meters: 55.7%· homes, June 2025, fitted by retailers
Outage time: 73.4 min· SAIDI 2024-25, excl. major events
Outages: 0.58· SAIFI per customer, 2024-25
Network length: 43,294 km· 17,302 km underground, June 2025
Coverage: 3 regions

Sydney
Central Coast
Hunter

22,275 km² on the NSW east coast. The smart meter share includes older type 5 interval meters now due for replacement.

SourceAER · Operational performance data 2026, distribution AER · Electricity and gas networks performance report 2025 Ausgrid Group · annual report 30 June 2025 Ausgrid · What we do

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