Energex outage map today

See live Energex outage reports from users near you.

Energex outage at your address?

Reported outages in the last 24 hours

How to track and report outages live

Track the progress of reports through a chart that shows recent problems and a map that locates affected areas. If you encounter an issue, click on the "Report an outage" button to inform the community.

Contact Energex

First, check whether the operator already reports an incident on its Energex network status page.

Energex outage or just me?

Energex

  • To do: Check your switchboard: if the main switch or a safety switch is off, unplug appliances and turn it back on.
  • To do: It trips again? Switch the circuit breakers back on one by one to find the faulty circuit.
  • To do: Do your neighbours have power? If so, the fault is in your home: call a licensed electrical contractor.
  • To do: Whole street out? Check Energex's Outage Finder or call 13 62 62.

Energex network

energex.com.auUpdated 28/09/2026

Energex, part of the state-owned Energy Queensland, runs the distribution network of South East Queensland from the NSW border to Gympie. It sells no electricity: retailers bill its 1.6 million customers. Ergon Energy covers the rest of the state.

Electricity network

Activities
Distribution
Customers
1.62 M· connections, June 2024
Smart meters
45%· homes, June 2024, fitted by retailers
Outage time
88.2 min· SAIDI 2023-24, excl. major events
Outages
0.78· SAIFI per customer, 2023-24
Network length
56,798 km· 38% underground
Coverage
South East Qld
  • Brisbane
  • Gold Coast
  • Sunshine Coast
  • Ipswich
  • Gympie

From the NSW border to Gympie and west to the Great Dividing Range, about 3.8 million people.