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Energex outage at your address?

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Reported outages in the last 24 hours

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Chambers Flat
Hedgehog_733 d ago
Powerlines are down in Rebecca Drive, Chambers Flat
Buderim
Robin_6324 d ago
Complete power outage

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Customer service13 62 62

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Energex outage or just me?

Energex

To do: Check your switchboard: if the main switch or a safety switch is off, unplug appliances and turn it back on.
To do: It trips again? Switch the circuit breakers back on one by one to find the faulty circuit.
To do: Do your neighbours have power? If so, the fault is in your home: call a licensed electrical contractor.
To do: Whole street out? Check Energex's Outage Finder or call 13 62 62.

SourceSafety switches

Energex network

energex.com.auUpdated 04/10/2026

Energex, part of the state-owned Energy Queensland, runs the distribution network of South East Queensland from the NSW border to Gympie. It sells no electricity: retailers bill its 1.6 million customers. Ergon Energy covers the rest of the state.

Electricity network

Activities: Distribution
Customers: 1.61 M· connections, June 2025
Smart meters: 54.2%· homes, June 2025, fitted by retailers
Outage time: 98.6 min· SAIDI 2024-25, excl. major events
Outages: 0.86· SAIFI per customer, 2024-25
Network length: 57,238 km· 22,161 km underground, June 2025
Coverage: South East Qld

Brisbane
Gold Coast
Sunshine Coast
Ipswich
Gympie

From the NSW border to Gympie and west to the Great Dividing Range, about 3.8 million people.

SourceAER · Operational performance data 2026, distribution AER · Electricity and gas networks performance report 2025 Energex · About our network AER · Energex determination 2025-30

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