Ergon outage map today

See live Ergon outage reports from users near you.

Ergon outage at your address?

Reported outages in the last 24 hours

How to track and report outages live

Track the progress of reports through a chart that shows recent problems and a map that locates affected areas. If you encounter an issue, click on the "Report an outage" button to inform the community.

Contact Ergon

First, check whether the operator already reports an incident on its Ergon network status page.

Ergon outage or just me?

Ergon

  • To do: Check your switchboard: if the main switch or a safety switch is off, unplug appliances and turn it back on.
  • To do: It trips again? Switch the circuit breakers back on one by one to find the faulty circuit.
  • To do: Look outside or ask your neighbours. If they have power, the fault is in your home: call an electrician.
  • To do: Whole street out? Check Ergon's Outage Finder or call 13 22 96.

Ergon network

ergon.com.auUpdated 28/09/2026

Ergon Energy Network runs the distribution network of regional Queensland, from the outback to the Torres Strait. A separate company, Ergon Energy Retail, sells the power. Both belong to the government-owned Energy Queensland. 33 stand-alone power stations supply isolated communities.

Electricity network

Activities
DistributionRetailGeneration
Customers
792,000· connections, June 2024
Smart meters
50%· homes, June 2024, fitted by retailers
Outage time
287 min· SAIDI 2023-24, excl. major events
Outages
2.11· SAIFI per customer, 2023-24
Network length
154,426 km· 6% underground
Coverage
Regional Qld
  • Cairns
  • Townsville
  • Mackay
  • Rockhampton
  • Mount Isa
  • Torres Strait

Queensland outside the Energex area, about 1.5 million people. Generation means isolated systems only.