Ergon outage map today

See live Ergon outage reports from users near you.

Ergon outage at your address?

24h agoNow

Reported outages in the last 24 hours

...

Operational
Minor
Critical
Typical level

Track and report outages live

Follow reports on the chart and see the affected areas on the map. Having a problem? Click “Report an outage”.

Describe your problem to help the community

Contact Ergon

First, check whether the operator already reports an incident on its Ergon network status page.

Customer service13 22 96

Enter your city name/postal code

Ergon outage or just me?

Ergon

To do: Check your switchboard: if the main switch or a safety switch is off, unplug appliances and turn it back on.
To do: It trips again? Switch the circuit breakers back on one by one to find the faulty circuit.
To do: Look outside or ask your neighbours. If they have power, the fault is in your home: call an electrician.
To do: Whole street out? Check Ergon's Outage Finder or call 13 22 96.

SourceSafety switches

Ergon network

ergon.com.auUpdated 04/10/2026

Ergon Energy Network runs the distribution network of regional Queensland, from the outback to the Torres Strait. A separate company, Ergon Energy Retail, sells the power. Both belong to the government-owned Energy Queensland. 33 stand-alone power stations supply isolated communities.

Electricity network

Activities: DistributionRetailGeneration
Customers: 790,000· connections, June 2025
Smart meters: 67.3%· homes, June 2025, fitted by retailers
Outage time: 347 min· SAIDI 2024-25, excl. major events
Outages: 2.37· SAIFI per customer, 2024-25
Network length: 155,419 km· 10,156 km underground, June 2025
Coverage: Regional Qld

Cairns
Townsville
Mackay
Rockhampton
Mount Isa
Torres Strait

Queensland outside the Energex area, about 1.5 million people. Generation means isolated systems only.

SourceAER · Operational performance data 2026, distribution AER · Electricity and gas networks performance report 2025 Ergon Energy · About our network AER · Ergon Energy determination 2025-30

Is there an outage in my area? Check other providers