Essential Energy outage map today

See live Essential Energy outage reports from users near you.

Essential Energy outage at your address?

Reported outages in the last 24 hours

How to track and report outages live

Track the progress of reports through a chart that shows recent problems and a map that locates affected areas. If you encounter an issue, click on the "Report an outage" button to inform the community.

Contact Essential Energy

First, check whether the operator already reports an incident on its Essential Energy network status page.

Essential Energy outage or just me?

Essential Energy

  • To do: Check your switchboard: if the main switch or a safety switch has tripped, unplug appliances and reset it.
  • To do: It trips again? Switch the circuit breakers back on one by one to find the faulty circuit.
  • To do: Neighbours have power and a switch keeps tripping? The fault is in your home: call a licensed electrician.
  • To do: Switchboard all on? Check Essential Energy's outage map, then report the outage on 13 20 80.

Essential Energy network

essentialenergy.com.auUpdated 28/09/2026

Essential Energy, owned by the NSW government, runs the electricity distribution network across 95% of New South Wales and part of southern Queensland. It does not sell power: customers pay a retailer. Its Essential Water arm supplies water and sewerage in Broken Hill.

Electricity network

Activities
DistributionWater
Customers
900,000+· electricity customers, 2024-25
Smart meters
500,542 meters, June 2025, fitted by retailers
Outage time
230 min· SAIDI 2024-25, excl. major event days
Outages
1.61· SAIFI per customer, 2024-25
Network length
194,000 km· 11,000 km underground, 2024-25
Coverage
Regional NSW
  • Coffs Harbour
  • Port Macquarie
  • Tamworth
  • Dubbo
  • Orange
  • Wagga Wagga
  • Albury
  • Broken Hill

737,000 km² with part of southern Queensland. 4.9 customers per km of line, the lowest density in the National Electricity Market.