2. ...
  3. Canada
  4. Power outage
  5. Hydro Ottawa

Hydro Ottawa outages today

See live Hydro Ottawa outage reports from users near you.

Hydro Ottawa outage at your address?

Reported outages in the last 24 hours

Track and report outages live

Follow reports on the chart and see the affected areas on the map. Having a problem? Click “Report an outage”.

Contact Hydro Ottawa

First, check whether the operator already reports an incident on its Hydro Ottawa network status page.

Hydro Ottawa outage or just me?

Hydro Ottawa

  • To do: Check your electrical panel: if the main breaker isn't on, unplug your appliances and switch it back on.
  • To do: Trips again? Switch the breakers back on one by one to find the faulty circuit.
  • To do: Do your neighbours have power? If so, the problem is in your home: call a licensed electrical contractor.
  • To do: Is the whole area out? Check the Hydro Ottawa outage map or call the outage line at 613-738-0188.
SourceReport an outage

Hydro Ottawa network

hydroottawa.comUpdated 2026-09-28

Hydro Ottawa, owned by the City of Ottawa, runs the local electricity distribution grid in Ottawa and the Village of Casselman. It serves about 377,000 homes and businesses over 1,116 km², with some 6,500 km of lines.

Electricity network

Activities
Distribution
Customers
377,000· homes and businesses, 2025
Smart meters
virtually all homes and small businesses, installed from 2006
Outage time
59 min· SAIDI 2025, excl. major events and transmission supply loss
Outages
0.71· SAIFI per customer 2025, same scope
Network length
6,500 km· approx., lines, 2025
Coverage
Ottawa
  • Ottawa
  • Casselman

Service area of 1,116 km². In 2025, outage time (0.98 h) missed the 0.89 h target approved by the Ontario Energy Board.

SourceHydro Ottawa Group · Annual Report 2025Hydro Ottawa · OEB Scorecard 2025Hydro Ottawa · Smart Meters and Time-of-Use Rates

Is there an outage in my area? Check other providers

Icon pageBC HydroIcon pageHydro OneIcon pageHydro-QuébecIcon pageNova Scotia Power