Diverse services & market position
Bharti Airtel offers mobile connectivity, broadband (Airtel Xstream Fiber), DTH TV, and enterprise services.
With over 392 million mobile users (2025), it's the second-largest operator nationally. Its success comes from a premium network experience, bundled OTT content, and solid urban/rural reach.
Coverage footprint & 5G rollout
Airtel’s network covers ~95% of India’s population with 4G. It has phased out 3G and continues to support 2G in some areas.
5G Plus service launched in 2022 is now live across hundreds of towns. Airtel invests in Project Leap, expanding tower count and fiber backbone for better reliability.
Support channels & outage assistance
If you're facing network issues:
- 📞 Call 121 or 198 from Airtel
- 📲 Use the Airtel Thanks app to chat, report faults, or check known outages
- 🧑💻 Visit airtel.in/contact-us
Check network status with:
- Airtel's Open Network tool to see coverage or signal problems
- Alerts via SMS or app if your area is under maintenance
Twitter @Airtel_Presence also posts updates during service interruptions.