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  2. Ireland
  3. Internet outage
  4. Virgin Media

Is Virgin Media down in my area today?

See live Virgin Media outage reports from users near you.

Is Virgin Media down?

Reported outages in the last 24 hours

Landline Internet
Landline Internet

-% · - Reports

Mobile Internet
Mobile Internet

-% · - Reports

TV Streaming
TV Streaming

-% · - Reports

Track and report outages live

Follow reports on the chart and see the affected areas on the map. Having a problem? Click “Report an outage”.

Contact Virgin Media

First, check whether the operator already reports an incident on its Virgin Media network status page.

Virgin Media outage or just me?

Virgin Media Internet

  • To do: Look at the light on your Virgin Media hub: solid white, the connection is up and running.
  • To do: Hub light off or red? Check the power switch on the back and that the ONT or outlet box lights are green.
  • To do: Turn the power switch off for 10 seconds, back on, then allow up to five minutes to reconnect.
  • To do: Test another device, then a computer connected by Ethernet cable: if that works, it's the Wi-Fi.
  • To do: Still down? Use the My Virgin Media app to test your service and track outages.

Virgin Media Mobile

  • To do: Turn on flight mode for 30 seconds, then turn it off.
  • To do: Restart your phone: sometimes it needs a restart to reconnect to the network.
  • To do: Remove the SIM, clean it, reinsert it, then test it in another phone.
  • To do: Check in the My Virgin Media app that your line is active and your spend limit isn't reached.
  • To do: Still no signal? Call Virgin Media on 1908 to find out if your area is affected.

Virgin Media network

virginmedia.ieUpdated 28/09/2026

Virgin Media Ireland, owned by Liberty Global, runs its own cable network and is moving it to fibre: 1.02M homes passed in June 2026. It also sells broadband over SIRO and NBI. Virgin Mobile is an MVNO on Three: it leases Three's radio network and runs its own core.

Fixed network

Network used
Virgin Media
Technologies
Fibre (FTTP)Cable (HFC)
Subscribers
346,600· June 2026, broadband
Coverage
Ireland

Virgin Media had built 658k FTTP lines in June 2026, per ComReg. Its fibre upgrade is due to be substantially complete in 2026.

Mobile network

Network used
Three
Technologies
4G3G2G
Subscribers
150,700· June 2026, postpaid
Coverage
Ireland

Runs on Three's network, whose 4G reaches 99.4% of the population (August 2026).

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