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SSE

To do: Check your fuse box: if a switch is in the off position, unplug your appliances and switch it back on.
To do: It trips again? Switch everything off, turn the main switches on, then the smaller ones one by one.
To do: Do your neighbours have power? If so, the fault is in your home's wiring: call an electrician.
To do: Whole street without power? Report it on SSEN's Power Track map or call 105.

SourceWhat to do during a power cut

SSE network

ssen.co.ukUpdated 28/09/2026

SSEN Distribution, part of SSE, runs the local electricity network in the north of Scotland and central southern England under two licences, SHEPD and SEPD. It carries power but does not sell it: customers pay their supplier.

Electricity network

Activities: Distribution
Customers: 3.95 M· homes and businesses, 2025 (Ofgem)
Smart meters: 75%· GB homes, fitted by suppliers
Minutes lost: 51 to 69 min· per customer by area, 2024/25
Interruptions: 42 to 59· per 100 customers by area, 2024/25
Network length: 129,300 km· Mar 2025
Coverage: 2 regions

North of Scotland
Hebrides
Orkney
Central southern England
Southampton
Swindon

SEPD serves over 3.1 million customers in the south, SHEPD over 0.8 million in the north. Reliability figures come from Ofgem and are provisional.

SourceSSE · preliminary results 2025/26 SEPD · financial statements 2024/25 SHEPD · financial statements 2024/25 Ofgem · RIIO-2 electricity distribution annual report 2024-25, data file DESNZ · smart meters in Great Britain, June 2026

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