Plusnet outage hits United Kingdom on 5 January 2026: back to normal

1. 17:30
   Back to normal

   Plusnet outage clears after less than an hour

   The nationwide Plusnet trouble is over. It ran from 15:46 to 16:41, a 55-minute spell, with reports peaking around 16:15 before easing back to normal. Essex saw the most reports overall, with Suffolk, Cambridgeshire, North Yorkshire and Nottinghamshire also registering activity, alongside smaller spikes in places like Stroud, Colchester, London, Scarborough, Havant, Preston, Bodmin and Braintree. No cause has been communicated. No service stood out over another.

2. 16:35
   Status update

   Plusnet trouble holds steady, still spread nationwide

   The outage hasn't eased yet, but it isn't getting worse either. Essex still leads the reports, with Suffolk, Cambridgeshire, North Yorkshire and Nottinghamshire also showing activity. No single county dominates, and fixed and mobile services seem affected alike.

3. 16:05
   Outage begins

   Plusnet reports spike nationwide

   Since 15:46, reports about Plusnet have been climbing across the country. The trouble is spread thin rather than concentrated, with more than ten counties involved. Essex shows the most reports so far, followed by Nottinghamshire, Gloucestershire, Surrey and Suffolk, though none of them stands out sharply. Fixed and mobile services both seem affected alike. Total since the start: 47 reports. No cause has been given so far.

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