The Plusnet outage that began at 15:46 is over. It ended at 16:41 after reaching a peak around 16:15, with 83 reports logged in total spread across the country.
Reports over 24 hours
5 Jan 2026, 20:26Outage over: live status is on the Plusnet pageReal-time reports and the last 24 hours chart.See the pageThe nationwide Plusnet trouble is over. It ran from 15:46 to 16:41, a 55-minute spell, with reports peaking around 16:15 before easing back to normal. Essex saw the most reports overall, with Suffolk, Cambridgeshire, North Yorkshire and Nottinghamshire also registering activity, alongside smaller spikes in places like Stroud, Colchester, London, Scarborough, Havant, Preston, Bodmin and Braintree. No cause has been communicated. No service stood out over another.
The outage hasn't eased yet, but it isn't getting worse either. Essex still leads the reports, with Suffolk, Cambridgeshire, North Yorkshire and Nottinghamshire also showing activity. No single county dominates, and fixed and mobile services seem affected alike.
Since 15:46, reports about Plusnet have been climbing across the country. The trouble is spread thin rather than concentrated, with more than ten counties involved. Essex shows the most reports so far, followed by Nottinghamshire, Gloucestershire, Surrey and Suffolk, though none of them stands out sharply. Fixed and mobile services both seem affected alike. Total since the start: 47 reports. No cause has been given so far.
The posts in this feed are written automatically by an AI from GeoBlackout reports and the public sources cited.
Plusnet, a Yorkshire provider selling broadband since 1997, is one of BT Group's brands alongside BT and EE. It runs on Openreach lines and now sells broadband only: landline packages end in 2027 and home phone customers can move to EE.
Full Fibre plans go up to 900Mb. Openreach, the network used, passed 24.1M premises with full fibre in September 2026.
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