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24h agoNow

Reported outages in the last 24 hours

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Landline Internet

58 Reports

Minor

Landline Internet

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Describe your problem to help the community

Glan-yr-afon
Beaver_1918 h ago
My 1G broadband hasn't worked for days now and it's frustrating that nobody has contacted us. My contract is with Vodafone but the fiber network isn't owned by them, it's Open Reach. I've got a flashing Port a red LOS a dead/nothing PON and a green for power. Vodafone broadband checher shows there's a local outage but no information at all.
Seagull_421 d ago
Since Sunday morning we have had no Internet are openreach box is on a red light we have contact BT who said i would be fixed by 10pm sunday nothing then rang again Monday for a update they said openreach and waiting on more equipment and should be fixed by 10pm Monday night its now tues 9pm and still nothing we haven't had a update from BT or openreach on the situation and they have are contact details this is 3days and nothing
Greenlaw
Lynx_813 d ago
Broadband lost Saturday 24th October in the morning during storm at approximately 9am, came back briefly then haven't had broadband since mid morning Saturday. Post code TD10 6UJ. Sky provider states no faults found on line. Outreach box LOS red light,PON Amber. Power light green, LAN green. All recommended tests completed in house. Still no broadband!
Dihewyd
Hedgehog_963 d ago
Landline internet went down on Friday night, came back on early hours of the morning. It then went off again on Saturday night at 8pm and has been off ever since. Multiple reports from the village say that the internet and phone lines are not working. We all have different internet providers.

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Openreach outage or just me?

Openreach Internet

To do: Look at the lights on your router: their colour shows whether the connection reaches your home.
To do: Lights off or unusual? Check the router's power supply and its cable to the wall socket.
To do: Unplug the router, plug it back in and wait for the lights to settle.
To do: Test another device, then a computer connected by Ethernet cable: if that works, it's the Wi-Fi.
To do: Still down? Contact your broadband provider: it tests your line and raises a fault with Openreach.

SourceOpenreach: my service has stopped working

Openreach network

openreach.comUpdated 11/10/2026

Openreach, created in 2006, is BT Group's wholesale fixed network, independently governed. Providers such as BT, Sky and TalkTalk rent its lines. Full fibre reached over 23.5M premises in October 2026, and the analogue phone network closes on 31 January 2027.

Fixed network

Network used: Openreach
Technologies: Full Fibre (FTTP)Fibre to the cabinet (FTTC)Copper broadband
Subscribers: 9.4M· full fibre premises connected, June 2026
Coverage: United Kingdom

25M premises targeted with full fibre by December 2026. Around 1.2M lines were still on the analogue phone network in September 2026.

SourceBT Group · Q1 2026/27 trading update Openreach · PSTN closure safeguards Openreach · about us Openreach · stop sell tranche 26 (October 2026)

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