Is Plusnet down in my area today?

See live Plusnet outage reports from users near you.

Plusnet outage reports are rising.

Is Plusnet down?

24h agoNow

Reported outages in the last 24 hours

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Operational
Minor
Critical
Typical level

Landline Internet

27 Reports

Critical

Network depends on:

OpenreachSee network

24h agoNow

Landline Internet

- Reports

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Follow reports on the chart and see the affected areas on the map. Having a problem? Click “Report an outage”.

Plusnet's last major outage

Essex and Suffolk
See the live blog
5 Jan 2026, 15:4655 min
84 reports
All live outages

Describe your problem to help the community

Thurnscoe
Falcon_705 d ago
Red light on router and middle light on fibre box red. Reported it 08:30 this morning 16/10/2026. Was told it was a problem affecting the Rotherham area network and would be fixed by 01:00pm. It's now 05:30pm. Can someone let us know what's happening?
Wellingborough
Otter_651 d ago
No broadband since 11:00, 19 October 2026. Still down 8:30, 20 October 2026.
Little Hulton
Wren_262 d ago
Been flashing orange rapidly on the hub for the last hour wi-fi is down
Great Torrington
Otter_853 d ago
Router went red an hour ago, have reset and just flashes orange, no wifi

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Plusnet outage or just me?

Plusnet Hub

To do: Look at the light on the front of your Plusnet hub: blue, your hub is connected to your broadband.
To do: Light not blue? Check the power cable and that the red-ended Ethernet cable is firmly plugged in.
To do: Switch the hub off and back on, then wait five minutes before rechecking the connection.
To do: Test another device, then a computer connected by Ethernet cable: if that works, it's the Wi-Fi.
To do: Still down? Text HELP to 07800008121: Plusnet runs tests on your connection.

SourcePlusnet Full Fibre troubleshooting

Plusnet network

plus.netUpdated 28/09/2026

Plusnet, a Yorkshire provider selling broadband since 1997, is one of BT Group's brands alongside BT and EE. It runs on Openreach lines and now sells broadband only: landline packages end in 2027 and home phone customers can move to EE.