Plusnet overview
Plusnet is a UK-based internet service provider (ISP) that was founded in 1997 in Sheffield, England, originally as a company providing dial-up internet services.
In 2007, BT Group (British Telecommunications) acquired Plusnet, which allowed Plusnet to leverage BT’s larger infrastructure, resources, and network, significantly improving its services.
Despite being part of BT, Plusnet has continued to operate as a separate brand, maintaining a focus on customer service and competitive pricing.
Plusnet customer service
One of Plusnet’s standout features is its emphasis on customer service. It has consistently been ranked highly for customer support in the UK, with a focus on providing UK-based support.
Plusnet broadband network
- Plusnet also offers FTTC (Fiber to the Cabinet) services with varying speed options, such as Unlimited Fiber and Unlimited Fiber Extra. These fiber packages provide faster speeds and better performance for households that require high-bandwidth internet.
- As part of BT Group, Plusnet benefits from BT’s extensive infrastructure, including access to the Openreach network for broadband and fiber services.