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Virgin Media outage in south London, 24 June 2026: back to normal

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The Virgin Media outage that hit landline internet in south London, mainly around Lewisham and Southwark, is over. It ran from 19:46 to 22:57.

Reports in the outage zone over 24 hours

25 Jun 2026, 11:47
...
  • Operational
  • Minor
  • Critical
  • Typical level
Vs. usual
×35
73 reports · 2 expected
Duration
3 h 11 min
from 19:46 to 22:57
Area
LewishamSouthwarkLambeth
Outage over: live status is on the Virgin Media pageReal-time reports and the last 24 hours chart.See the page

Timeline

  1. Back to normal

    South London outage ends after a bumpy night

    The Virgin Media outage is over. It started at 19:46 and ended at 22:57, a duration of 3 hours 11 minutes, after climbing, easing, flaring back up and easing again. The peak came at 20:35. Lewisham and Southwark saw the most reports, with Lambeth, Wandsworth and Greenwich also affected. Landline internet was hit hardest, with mobile internet and TV streaming affected too. No cause has been given for the outage. In total, 72 reports were logged since the start.

  2. Status update

    South London outage flares back up

    After easing earlier, the outage has turned upward again. Lewisham and Southwark still lead the reports, with Lambeth, Wandsworth and Greenwich also affected but at a lower level. Landline internet remains the main service hit.

  3. Status update

    South London outage resumes easing

    The plateau has broken and reports are dropping again. Lewisham and Southwark still lead the reports, with Wandsworth, Lambeth and Greenwich also affected but at a clearly lower level.

  4. Status update

    South London outage holds steady

    The easing seen earlier has stopped for now. Reports have flattened out rather than continuing to drop. Lewisham and Southwark remain the areas with the most reports, with Lambeth, Wandsworth and Greenwich still seeing smaller numbers.

  5. Status update

    The worst appears to be over in south London

    The peak looks behind us now. Reports are easing after climbing hard earlier this evening. Lewisham and Southwark still account for most of the reports, with Wandsworth, Lambeth and Greenwich also affected but more lightly. Landline internet remains the main service hit.

  6. Outage begins

    Reports surge in south London

    Since 19:46, Virgin Media reports have been climbing fast in south London. Lewisham currently has the most reports, with Wandsworth and Southwark also clearly affected. Lambeth and Greenwich see a smaller share. Landline internet is the most reported issue so far, though mobile and TV streaming users have also flagged problems. Total since the start: 33 reports.

The posts in this feed are written automatically by an AI from GeoBlackout reports and the public sources cited.

Virgin Media network

virginmedia.comUpdated 04/11/2026

Virgin Media runs its own cable network (HFC, DOCSIS 3.1). Full fibre reached 9.4M premises in September 2026 including nexfibre, a joint venture of its shareholders; further upgrades stop beyond existing commitments. Part of Virgin Media O2 since June 2021, its mobile customers use O2.

Fixed network

Network used
Virgin Media
Technologies
Full fibre (FTTP)Cable (HFC, DOCSIS 3.1)
Subscribers
5.40M· September 2026
Coverage
United Kingdom

18.8 million homes serviceable, all with gigabit speeds. Full fibre reaches 9.4 million premises including nexfibre (September 2026).

Mobile network

Network used
O2
Technologies
5G4G
Coverage
United Kingdom

Runs on O2: 5G reaches 87% of the UK outdoor population. O2 Satellite lifted UK landmass coverage from 89% to 95% in 2026.

SourceVirgin Media O2 · Q4 and full year 2025 resultsVirgin Media · Virgin Mobile's move to O2Virgin Media O2 · Q3 2026 resultsVirgin Media O2 · new strategic plan (November 2026)