See live Virgin Media outage reports from users near you.
Reported outages in the last 24 hours
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First, check whether the operator already reports an incident on its Virgin Media network status page.
Virgin Media runs its own cable network (HFC, DOCSIS 3.1) and is moving it to full fibre: 9 million premises in June 2026 including nexfibre, its fibre joint venture. Part of Virgin Media O2 since June 2021, its mobile customers use the O2 network.
18.8 million homes serviceable, all with gigabit speeds. Full fibre reaches 9 million premises including nexfibre (June 2026).
Runs on O2: 5G reaches 87% of the UK outdoor population. O2 Satellite lifted UK landmass coverage from 89% to 95% in 2026.
TV Streaming Landline Internet Mobile Internet Landline Internet Mobile InternetMajor outages: abnormal surges in user reports, regional or nationwide, detected by GeoBlackout. Independent monitoring, not affiliated with Virgin Media.
Landline Internet Mobile Internet Landline Internet Mobile Internet Landline Internet Mobile Internet TV Streaming Landline Internet Mobile Internet92% · 23 Reports
4% · 1 Reports
4% · 1 Reports
Network depends on:
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BT
EE
O2
Openreach
Plusnet
Sky
TalkTalk
Three
Vodafone
YouFibre
Describe your problem to help the community
Black tv screen. Restarted twice. Steady amber light. Tv working fine on streaming services
Internet and TV offline. Rebooted box as per their instructions, but that only then reconnected for a few minutes and dropped out again
Broadband has been down since this morning but not flagged on their website
Only have internet but it’s been down since this morning with a fix time of 13:10, that then changed to 17:10 and has just changed again to 21:10 so they’re obviously no closer to fixing it