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Is Virgin Media down in my area today ?

Discover ongoing Virgin Media outages and current network issues, with real-time updates.

I have Virgin Media outage

Report the Virgin Media outage on the map to check the network status.

Report an outage

Reported outages in the last 24 hours

...
Maj le 24/01/2026 à 07h02

Type of outage

71%
Landline internetLandline internet

65 signalements

21%
Mobile InternetMobile Internet

19 signalements

8%
TV StreamingTV Streaming

7 signalements

How to track and report outages live

Track the progress of reports through a chart that shows recent problems and a map that locates affected areas. If you encounter an issue, click on the "Report an outage" button to inform the community.

Icône Adresse

Virgin Media is a leading UK telecom provider known for its ultra-fast broadband speeds via its hybrid fibre-coaxial network and exclusive TV services.

Unlike many competitors, it operates independently of Openreach, while its mobile services rely on the O2 network for extensive 4G and 5G coverage.

Virgin Media Customer Support Contact Information

By Phone:

  • Number: 0345 454 1111
  • Hours: 7 days a week, 8am to 9pm

Online Support: https://www.virginmedia.com/help

In Store: https://www.virginmedia.com/stores

By Post: Virgin Media Customer Services PO Box 333 Matrix Court Swansea SA7 9ZJ