GOMO’s all-digital approach to mobile
GOMO is the 100 % online brand owned by Singtel.
It delivers no-contract SIM-only and eSIM plans managed via app — simple, direct and affordable.
Since it depends on the Singtel core, GOMO issues usually coincide with Singtel outages. Performance remains high, and its simplicity reduces configuration errors.
Support is fully digital, handled through in-app chat and FAQs.
Who GOMO is for and how it markets itself
Target users include:
- Young professionals and students
- Second-line users and heavy data consumers
- Customers who prefer app-only management
Frequent promotions and referral bonuses drive acquisition.
GOMO’s tone is playful, using chat-style communication and digital-first branding to stand apart from traditional telco imagery.
What to do if GOMO is down
- Restart your phone or toggle airplane mode.
- Check plan status in the GOMO app.
- Try another device to rule out hardware faults.
- View GeoBlackout live outage reports.
- Contact GOMO support via the app if the issue persists.
