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Is Starhub down in my area today ?

Discover ongoing Starhub outages and current network issues, with real-time updates.

I have Starhub outage

Report the Starhub outage on the map to check the network status.

Report an outage

Reported outages in the last 24 hours

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Maj le 30/11/2025 à 08h14

Type of outage

0%
Mobile InternetMobile Internet

0 signalements

0%
Landline internetLandline internet

0 signalements

0%
TV StreamingTV Streaming

0 signalements

How to track and report outages live

Track the progress of reports through a chart that shows recent problems and a map that locates affected areas. If you encounter an issue, click on the "Report an outage" button to inform the community.

Icône Adresse

How StarHub built its fibre and TV ecosystem

StarHub transitioned from cable to a full fibre and pay-TV operator.

It uses NetLink Trust for fibre delivery, serving about 580 000 households.

Services include:

  • StarHub TV+ combining live TV and streaming apps
  • Broadband bundles with mesh routers
  • Smart Wi-Fi and security add-ons for families

Reliability is generally strong, and most outages are limited to local exchanges or router misconfigurations.

Mobile innovation and 5G rollout

StarHub runs its own 4G and 5G SA networks, with about 2.4 million users.

It also hosts MVNOs like MyRepublic and Grid Mobile, optimising its radio network through wholesale agreements.

Coverage strengths:

  • Full MRT and urban building penetration
  • Low latency for gaming and streaming
  • Expanding 5G SA for IoT and enterprise services

Governance and corporate direction

Listed on the SGX, StarHub is backed by local institutional investors.

It rebranded under the “Dare+” transformation plan, focusing on:

  • Cloud and cybersecurity solutions
  • Entertainment convergence
  • Sustainability and digital innovation

Customer experience and value-driven marketing

StarHub promotes simplicity:

  • Contract-free broadband
  • Self-service via MyStarHub App
  • eSIM support and flexible data sharing

Their campaigns highlight value and reliability, reinforcing the brand as a practical everyday provider.

Steps if StarHub is down

  1. Restart your ONT and router, then wait a few minutes.
  2. Check StarHub’s official network updates.
  3. Switch to Wi-Fi Calling or test another SIM card.
  4. Look at GeoBlackout outage reports in your area.
  5. Contact support (1633) if issues persist after troubleshooting.