Is StarHub down in my area today?

See live StarHub outage reports from users near you.

Is StarHub down?

24h agoNow

Reported outages in the last 24 hours

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Operational
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Landline Internet

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Mobile Internet

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TV Streaming

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Follow reports on the chart and see the affected areas on the map. Having a problem? Click “Report an outage”.

Describe your problem to help the community

Seagull_821 d ago
Connection lost at 7:49am, paused my work multiple times the past few days
Landline InternetSingapore
Robin_301 d ago
No internet at 1am. no hotline reachable, no notification, just down, all my work stalled
- Badger_971 d ago
  A SMS notification was sent out days ago informing there will be urgent maintenance on 27oct from 1am to 6am
- Beaver_841 d ago
  Never received any notification in app, no email, no sms. You don't lie.
- Beaver_941 d ago
  I didn't receive any sms at all
Cicada_127 d ago
Use Starhub board band in Punggol. No connection to internet since 9am this morning
Landline InternetClementi Avenue 4
Weasel_5113 d ago
Disconnect suddenly multiple times daily

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StarHub outage or just me?

StarHub Internet

To do: Check the lights on your Optical Network Terminal and router to make sure both are powered on.
To do: Lights off? Check that all wires are connected securely to the correct ports, up to the router.
To do: Reboot the Optical Network Terminal and router, then wait for the lights to settle.
To do: Try another device, then a computer plugged in with an Ethernet cable: if that works, it's the Wi-Fi.
To do: Still down? Check StarHub's Maintenance Messages page for scheduled maintenance in your area.

SourceTips and troubleshooting for broadband

StarHub Mobile

To do: Turn on Airplane mode for 30 seconds, then turn it off.
To do: Reboot your phone by switching it off and on so it reconnects to the StarHub network.
To do: Remove your SIM card, clean it and reinsert it. Then try it in another device.
To do: Check in the StarHub App that your line is active and your data isn't used up.
To do: Check StarHub's Maintenance Messages page for scheduled maintenance or network activities.

SourceTips and troubleshooting for mobile

StarHub network

starhub.comUpdated 11/10/2026

StarHub runs its own 4G network and shares a 5G standalone radio network with M1, through a joint venture IMDA picked in 2020. Its fibre broadband runs on NetLink's national network. StarHub has fully owned MyRepublic Broadband since August 2025 and also carries MyRepublic Mobile.

Fixed network

Network used: StarHub
Technologies: Fibre (FTTH)
Subscribers: 567k· June 2026, incl. MyRepublic Broadband
Coverage: Singapore

The NetLink fibre used by StarHub covers mainland Singapore and its connected islands. An upgrade of the network supports up to 10Gbps.

Mobile network

Network used: StarHub
Technologies: 5G (standalone)4G
Subscribers: 2.22M· June 2026, postpaid and prepaid
Coverage: Singapore

Outdoor 5G coverage passed 99% of Singapore in February 2024, against over 50% during the 2020 trial.

SourceStarHub · 1H2026 results (SGX)StarHub · 5G coverage above 99%IMDA · 5G call for proposal results

Is there an outage in my area? Check other providers

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