Is internet down in my area today?

Live reports from Singtel, StarHub, M1, MyRepublic and GOMO users, updated minute by minute across the island.

Is your internet down?

24h agoNow

Reported outages in the last 24 hours

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Track and report outages live

Follow reports on the chart and see the affected areas on the map. Having a problem? Click “Report an outage”.

Enter your city name/postal code

To do: Check the GeoBlackout map: other reports near you point to a network outage, not your setup.
To do: Try going online with another device: if it works, the problem may be your device.
To do: Turn off the ONT or ONR and the router, turn the ONT back on, wait about 2 minutes, then the router.
To do: Check your provider's website or social media pages for news of a service disruption.

To do: Restart your phone to see if the connection comes back.
To do: Try another app or website: if it works, the problem is with the first one.
To do: Mobile network down but Wi-Fi available? Turn on your phone's Wi-Fi to get online.
To do: Check your provider's website or social media pages for news of a disruption.

To do: Singtel TV frozen on all channels? Remove any items placed on top of or near the set-top box.
To do: Make sure the Ethernet cable between the set-top box and the router or ONR is secure.
To do: Switch your network devices off and on, then the set-top box.

IMDA, the Infocomm Media Development Authority: it licenses telecom and media operators and runs a dispute resolution scheme for their customers.
Singapore Mediation Centre: appointed by IMDA, it mediates contractual disputes with telecom and media providers and can then issue a determination.
CASE, the Consumers Association of Singapore: another option to resolve a contractual dispute with a telecom or media provider.