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Is Singtel down in my area today?

See live Singtel outage reports from users near you.

Is Singtel down?

Reported outages in the last 24 hours

Landline Internet
Landline Internet

-% · - Reports

Mobile Internet
Mobile Internet

-% · - Reports

TV Streaming
TV Streaming

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Track and report outages live

Follow reports on the chart and see the affected areas on the map. Having a problem? Click “Report an outage”.

Contact Singtel

Singtel outage or just me?

Singtel Internet

  • To do: Check the POWER and PON lights on your Singtel ONT or ONR: green and stable, the fibre is reaching you.
  • To do: Lights off or not green? Check the power of the ONT and router and make sure their cables are secure.
  • To do: Turn off the ONT and router. Turn on the ONT, wait 2 minutes, then turn on the router and wait 5 minutes.
  • To do: Try another device, then a computer plugged in with an Ethernet cable: if that works, it's the Wi-Fi.
  • To do: Still down? Check the operator's app or website for any known service disruption in your area.
SourceRestart ONT, ONR and router

Singtel Mobile

  • To do: Turn on Flight mode (Airplane Mode on iPhone) for 30 seconds, then turn it off.
  • To do: Restart your phone so it reconnects to the Singtel network.
  • To do: Remove your SIM card, clean it and reinsert it. Then insert it into another device to test it.
  • To do: Check your local data usage in the My Singtel app and make sure your line is active.
  • To do: Check the operator's app or website for any known network issue in your area.
SourceUnable to use local data

Singtel network

singtel.comUpdated 28/09/2026

Singtel runs its own 4G and 5G mobile network in Singapore, also used by its GOMO digital brand. Its fibre broadband runs on the national network of NetLink NBN Trust, in which Singtel held 24.8% in September 2025. It counted 4.55M mobile customers in Singapore in June 2026.

Fixed network

Network used
Singtel
Technologies
Fibre (FTTH)
Subscribers
684k· June 2026, fixed broadband lines
Coverage
Singapore

NetLink's passive fibre reaches homes and businesses across mainland Singapore and its connected islands, upgraded for speeds up to 10Gbps.

Mobile network

Network used
Singtel
Technologies
5G+ (standalone)5G4G
Subscribers
4.55M· June 2026
Coverage
Singapore

Standalone 5G passed 95% nationwide coverage in July 2022. Singtel 5G+ adds the 700 MHz band, raising indoor signal strength by up to 40%.

SourceSingtel · Q1 FY2027 business updateSingtel · 5G coverage above 95%NetLink NBN Trust · FY26 results

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