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Chorus outages today

See live Chorus outage reports from users near you.

Is Chorus down?

Reported outages in the last 24 hours

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- Reports

Track and report outages live

Follow reports on the chart and see the affected areas on the map. Having a problem? Click “Report an outage”.

Contact Chorus

First, check whether the operator already reports an incident on its Chorus network status page.

Chorus outage or just me?

Chorus Internet

  • To do: Check the lights on your Chorus fibre box (ONT): solid or flashing green, the ONT is working normally.
  • To do: Lights off? Check it's plugged in, the ON/OFF button is pushed in and the LED button is turned on.
  • To do: Restart the modem supplied by your broadband provider and wait for its lights to settle.
  • To do: Try another device, then a computer plugged in with an Ethernet cable: if that works, it's the Wi-Fi.
  • To do: Still down? Search your address on the Chorus Internet outages map to see if there's an active fault.
SourceChorus fibre box ONT Type 400

Chorus network

chorus.co.nzUpdated 28/09/2026

Chorus was split from Telecom (now Spark) in December 2011 and only sells wholesale, to around 100 internet providers. Fibre reaches 87% of New Zealand, about 75% of it on Chorus lines and the rest on local fibre companies. Its copper network is due to close in 2028.

Fixed network

Network used
Chorus
Technologies
Fibre (GPON)HyperfibreCopper (VDSL, ADSL)
Subscribers
1.15M· June 2026, fibre lines
Coverage
New Zealand

Fibre passed 1,499,000 addresses in June 2026, with 75.9% take-up. About 43,000 copper lines remain where fibre is not available.

SourceChorus · FY26 full year resultsChorus · Annual report 2026Chorus · FY26 investor presentation

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