New Zealand’s core fiber network — used by all major ISPs
Chorus isn’t a retail brand — it’s the largest fixed-line infrastructure company in New Zealand.
It operates much of the country's fiber and copper network, supporting broadband services delivered by Spark, One NZ, 2degrees and many others.
With over 1 million homes and businesses connected to its fiber, Chorus forms the backbone of the Ultra-Fast Broadband (UFB) rollout.
No mobile, but the most critical internet infrastructure
Chorus does not operate any mobile towers or services. Its focus is entirely on the fixed access network:
- Fiber (FTTP) in cities, towns, and rural areas
- Copper (VDSL/ADSL) in legacy zones (gradually phased out)
- Open access wholesale model – any provider can resell over Chorus lines
If your broadband is down, chances are the issue may relate to Chorus — even if you're with another provider.
Check infrastructure issues or reported faults
Chorus doesn’t offer direct-to-consumer support. Contact your provider first. But to see if a fault is already known: