Spark outages today

See live Spark outage reports from users near you.

Is Spark down?

24h agoNow

Reported outages in the last 24 hours

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Landline Internet

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Mobile Internet

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Describe your problem to help the community

Landline InternetMelville
Hedgehog_823 d ago
Internet is down. Wifi router is showing Red light.
Landline InternetTe Aroha
Heron_707 d ago
The power light green, lan1 green, but los red
Landline InternetManakau
Beaver_349 d ago
No internet. Fibre not live.
- Robin_249 d ago
  Any luck my friend?
Robin_249 d ago
My mobile data just not working at all, just paid for a $90 unlimited data plan?

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Spark outage or just me?

Spark Internet

To do: Check the Internet light on your Spark Smart Modem: solid green, the modem is connected to the internet.
To do: Internet light solid red? Check the modem's power and make sure the cables behind it are secure.
To do: Restart your modem, then wait for the lights to settle.
To do: Try another device, then a computer plugged in with an Ethernet cable: if that works, it's the Wi-Fi.
To do: Still down? In the Spark app, select your broadband then Check connection to run a self-check.

SourceCheck your connection

Spark Mobile

To do: Turn on flight mode for 30 seconds, then turn it off.
To do: Restart your phone so it reconnects to the Spark network.
To do: Take your SIM out for about a minute and reinsert it. Then test it in another compatible phone.
To do: Check in the Spark app or MySpark that your plan is active and your data isn't used up.
To do: Check Spark's outages page to find out if there's an outage in your area.

SourceMobile data or network connection issues

Spark network

spark.co.nzUpdated 28/09/2026

Spark, formerly Telecom New Zealand, runs its own 4G and 5G mobile network, with equipment on towers owned by Connexa and the Rural Connectivity Group. For fixed broadband it buys wholesale fibre and copper access. Its 3G network closed on 31 March 2026.

Fixed network

Network used: Chorus
Technologies: FibreCopper
Subscribers: 424k· June 2026, fibre (408k) and copper
Coverage: New Zealand

Only 13,000 lines were left on Spark's copper phone network (PSTN) in June 2026, against over a million in 2017.

Mobile network

Network used: Spark
Technologies: 5G4GSatellite (Starlink)
Subscribers: 2.6M· June 2026, excl. MVNO
Coverage: New Zealand

4G and 5G reach 99% of New Zealanders, 5G over 60% (June 2026). Spark equipment sits on 1,600 third-party and 572 RCG towers.

SourceSpark · Annual report FY26 Spark · Sale of remaining shares in Connexa

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