2degrees outages today

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Reported outages in the last 24 hours

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Mobile InternetManurewa
Lynx_621 h ago
calls are dropping and not going through texts are not being delivered happening to 4 people all on 2degrees and it does not matter who we trying to call or text 2d to 2d and 2d to other networks
Marmot_626 d ago
Slow download and upload speeds (30 Mbs(
- Marmot_626 d ago
  2 degrees say there's a fault that won't be fixed before October 30th!

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2degrees outage or just me?

2degrees Internet

To do: Check the Optical/PON and Alarm/LOS lights on your ONT fibre box: if none is red, the fibre is reaching you.
To do: Power light off on the ONT or modem? Check the power cables are intact and try another power point.
To do: Unplug your modem from the wall for the full 60 seconds, plug it back in and wait for the lights to stabilise.
To do: Try another device, then a computer plugged in with an Ethernet cable: if that works, it's the Wi-Fi.
To do: Still down? Check the 2degrees service status page for known outages in your area.

SourceTroubleshoot broadband connection

2degrees Mobile

To do: Turn on Flight Mode for 30 seconds, then turn it off to refresh your connection.
To do: Turn your phone off completely and back on so it reconnects to the 2degrees network.
To do: Remove your SIM card, clean it and reinsert it. Then try it in another 2degrees phone.
To do: Text BAL to 233 to check your balance and make sure you have enough credit or data.
To do: Check the 2degrees network status page to see if there's a fault or outage in your area.

SourceTroubleshoot text and calling issues

2degrees network

2degrees.nzUpdated 28/09/2026

2degrees runs its own 4G and 5G mobile network on 2,273 cell towers. Its home fibre relies on Chorus and the local fibre companies. The operator merged with Vocus in 2022 and in August 2026 proposed sharing its radio network with One NZ through a joint company.

Fixed network

Network used: Chorus
Technologies: FibreHyperfibreCopper (VDSL, ADSL)
Coverage: New Zealand

2degrees owns 4,600 km of underground fibre. Home connections run over Chorus and the other local fibre companies.

Mobile network

Network used: 2degrees
Technologies: 5G4G
Coverage: New Zealand

4G covers 98.5% of the places Kiwis live and work, from 2,273 cell towers. 3G was switched off in February 2026.

Source2degrees · About us 2degrees · Coverage 2degrees · FY26 results

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