From challenger brand to full-service provider
Originally launched in 2009 to shake up mobile competition, 2degrees now offers mobile, broadband, and even energy services.
It serves over 1 million mobile customers, and since its merger with Vocus Group, it’s also a major player in fiber internet (Slingshot, Orcon brands now merged).
Its brand remains customer-friendly, with simple plans and solid value.
Mobile network is its own — broadband rides Chorus fiber
2degrees owns a national 4G/5G mobile network that covers the vast majority of Kiwis.
For broadband, it operates as a retail provider over UFB infrastructure, using Chorus and other regional fiber networks.
It also sells fixed wireless broadband in areas with strong mobile coverage, offering a flexible alternative to fiber.
Support tools and how to check for outages
Need help or think your 2degrees connection is down? Try these steps:
- 📞 Call 200 (2degrees mobile) or 0800 022 022
- 📧 Email: [email protected] (mobile), [email protected] (broadband)
- 🧑💻 Self-service help and guides: 2degrees Help
