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  5. Consumers Energy

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Consumers Energy

  • To do: Check the main breaker in your breaker box: if it's tripped, unplug your appliances and reset it.
  • To do: It trips again? Look for a tripped circuit or blown fuse: reset the breakers one by one.
  • To do: Do your neighbors have power? If so, the problem is in your home's wiring: call an electrician.
  • To do: Whole neighborhood out? Check the Consumers Energy Outage Map or call 800-477-5050.
SourceOutage FAQs

Consumers Energy network

consumersenergy.comUpdated 09/28/2026

Consumers Energy, a CMS Energy subsidiary, generates and distributes electricity and delivers gas in Michigan's Lower Peninsula. It serves 1.9 million electric customers. The high-voltage grid it connects to belongs to METC. Alternative suppliers are capped at 10% of its sales.

Electricity network

Activities
GenerationDistributionGas
Customers
1.9 M· electric customers, 2025
Smart meters
99.3%· 1.9 M AMI meters, 2025 (EIA early release)
Outage time
163 min· SAIDI 2025, excl. major events, early release
Outages
0.88· SAIFI 2025, excl. major events, early release
Network length
97,785 mi· 10% underground
Coverage
Michigan
  • Grand Rapids
  • Kalamazoo
  • Flint
  • Saginaw
  • Jackson
  • Muskegon

Power or gas for 6.8 million of Michigan's 10 million residents. With major events, outage time was 819 min in 2025 (early release).

SourceCMS Energy · Form 10-K 2025Michigan Public Service Commission · Consumers rate order, Mar 2026EIA · Form 861 (smart meters, reliability)

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