PECO outage map today

PECO, the Exelon subsidiary that powers the Philadelphia area

PECO is the largest electric and natural gas utility in Pennsylvania, serving the Philadelphia metropolitan area and the surrounding southeastern counties. The company is a subsidiary of Exelon, with one of the most aggressive smart grid programs in the Mid-Atlantic and consistently ranks among the most reliable utilities in the region.

• The size of the PECO network and the regions it covers
• Why power outages happen on the PECO grid
• The Long-Term Infrastructure Improvement Plan (LTIIP) and the CREATE resilience program
• How smart grid devices and ADMS are reshaping reliability

1.6 million electric customers across southeastern Pennsylvania

PECO covers the Philadelphia area and the surrounding suburban counties of southeastern Pennsylvania. The territory is dense, urbanized in its core and exposed to flooding along the Delaware River and tributaries.

• About 1.7 million electric customers in southeastern Pennsylvania.
• More than 553,000 natural gas customers in suburban Philadelphia.
• 73% of PECO customers experienced zero or one outage in 2025, the fourth-lowest power outage rate in company history.
• Average restoration time of 88 minutes in 2025, an improvement on 2024.

PECO is regulated by the Pennsylvania Public Utility Commission (PUC) and is a subsidiary of Exelon (NASDAQ: EXC), the largest U.S. utility holding company by customer count, headquartered in Chicago.

Thunderstorms, nor'easters and falling trees: PECO's outage drivers

The Philadelphia region faces a mix of severe weather, aging infrastructure and growing flooding risk. PECO recorded the 13th most impactful storm in company history in 2025 alone.

Severe weather and nor'easters

Thunderstorms in summer, ice storms in winter, nor'easters and remnants of tropical systems are the largest source of outages on the PECO grid. Each major event drives multi-day restoration efforts across the suburban counties.

Flooding

Historic flooding from the Delaware and Schuylkill rivers and their tributaries threatens substations and underground equipment. Relocating substation equipment away from flood-prone areas is a key part of the CREATE resilience plan.

Trees and vegetation

Tree contact remains a recurring cause of unplanned power outages. PECO managed more than 808 miles of aerial electric lines through vegetation work in Philadelphia in 2025.

Aging infrastructure

Older substations, cables and equipment fail more often. Replacement and modernization is one of the three priority areas of the LTIIP investment plan.

Smart Grid 2.0 and the Philadelphia reliability program

PECO is executing its Long-Term Infrastructure Improvement Plan III (LTIIP III), approved by the Pennsylvania PUC in late 2025, with $1.97 billion earmarked for targeted reliability projects.

Reliability projects focus on three priority areas: preventing storm-related outages, replacing electric cable and replacing or retiring aging substation equipment.

Automated switching, smart meters and storm response

Automated reclosers and self-healing

Reclosers detect faults, isolate the damaged section and restore power automatically. The combined fleet of 3,600+ devices is the main reason PECO avoids more than 1 million customer interruptions every year.

Advanced Distribution Management System (ADMS)

PECO is deploying an upgraded ADMS that gives operators real-time tools to manage storm response and integrate distributed energy resources (rooftop solar, batteries, EV charging).

CREATE resilience program

CREATE (Creating a Resilient, Equitable, and Accessible Transformation in Energy) modernizes aging infrastructure, relocates substation equipment away from flood-prone areas and installs microgrid and battery storage assets in priority neighborhoods.

Strategic vegetation management

PECO uses analytics-driven vegetation management with hundreds of miles of aerial inspections each year, prioritizing the segments most likely to fail in a storm.

PECO outage center and bill assistance

PECO outage map

PECO publishes a public outage map updated in near real-time. Customers can search by address or zip code to see the size of an outage and follow estimated restoration times.

Mobile app and alerts

The PECO mobile app gives access to the outage map, lets customers report a power outage and pushes proactive SMS, email and app notifications when service is interrupted.

Customer Assistance Programs

PECO runs the Customer Assistance Program (CAP) and CRISIS, plus partnerships with non-profits and the state on LIHEAP, weatherization and energy efficiency rebates.

PPL Electric and Philadelphia's main ISPs

For a wider view of how the U.S. electric grid works and why outages happen, see the U.S. power outage page. The other major Pennsylvania utility is PPL Electric in eastern and central Pennsylvania. For internet outages across the same Philadelphia area footprint, the most common providers are Xfinity, Verizon and AT&T.