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internet outage in my area today

Discover ongoing outages and current network issues affecting your area, with real-time updates and insights.

I have internet outage

Report the outage on the website and check if you are affected by a network issue.

Report an outage

Reported outages in the last 24 hours

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Maj le 17/07/2025 à 18h12

How to track and report outages live

On this page, you can track the progress of reports through a chart that shows recent problems and a map that locates affected areas. If you encounter an issue, click on the "Report an outage" button to inform us.

NBN: the landline internet infrastructure in Australia

Australia’s fixed-line internet market is built on a single national infrastructure: the NBN, operated by NBN Co. It provides wholesale access to fibre, cable, copper and wireless technologies that connect homes and businesses across the country.

While there are over 150 registered ISPs, most Australians use one of a handful of major brands: Telstra, Optus, TPG, iiNet, Aussie Broadband and Dodo.

These providers resell NBN services but differ in pricing, support, peak-hour performance and contract flexibility. Outages may stem from NBN infrastructure itself or from the provider’s internal network systems.

Mobile network coverage and disruptions

Australia has three main mobile network operators (MNOs): Telstra, Optus, and Vodafone, part of the TPG Telecom group.

These networks cover between 96% and 99.7% of the population, depending on location and signal type (3G, 4G, or 5G). In addition, a wide range of MVNOs (mobile virtual network operators) such as Belong, amaysim, Boost, and Lebara use these networks to deliver low-cost mobile plans.

Mobile outages can result from tower failures, planned upgrades, extreme weather or broader network issues. They may impact mobile data, SMS, or voice services regionally or nationally.

What to do during an outage

If you're experiencing an outage, here are some useful steps:

  1. Check our real-time outage map to see if others in your area are affected. You can also report the issue and share your experience to help the community.
  2. Contact your provider if the outage doesn’t appear to be widespread — they may provide updates or run diagnostics.
  3. Use a temporary workaround:
  • Reboot your modem/router if it's a local issue
  • Activate mobile hotspot if your home connection is down
  • Try Wi-Fi calling or messaging apps if mobile signal is weak

Most outages are resolved quickly, but if you’re left without service for an extended period, it’s worth requesting compensation or switching to a more reliable backup.