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  • To do: Check your switchboard for a tripped main switch or blown fuses: unplug your appliances, then reset it.
  • To do: It trips again? Turn off the appliance you were using and switch the circuits back on one by one.
  • To do: Do your neighbours have power? If so, the fault is in your home: call an electrician.
  • To do: Whole street out? Check Unison's outages page or call 0800 2 86476.
SourceNo power

Unison Networks network

unison.co.nzUpdated 28/09/2026

Unison Networks owns the local electricity network in Hawke's Bay, Taupō and Rotorua, about 120,600 connections. It carries power but does not sell it: customers pay a retailer. The Hawke's Bay Power Consumers' Trust owns the company.

Electricity network

Activities
Distribution
Customers
120,628· connections (ICPs), year to Mar 2025
Smart meters
fitted by retailers, not published
Outage time
54.5 min· unplanned SAIDI, year to Mar 2025, incl. storms
Outages
1.44· unplanned SAIFI, year to Mar 2025, incl. storms
Network length
9,286 km· 41% underground
Coverage
3 areas
  • Hawke's Bay
  • Taupō
  • Rotorua

Centralines, the separate network of Central Hawke's Bay, is run by Unison's chief executive.