2. ...
  3. New Zealand
  4. Power outage
  5. Top Energy

Top Energy outages today

See live Top Energy outage reports from users near you.

Top Energy outage at your address?

Reported outages in the last 24 hours

Track and report outages live

Follow reports on the chart and see the affected areas on the map. Having a problem? Click “Report an outage”.

Contact Top Energy

First, check whether the operator already reports an incident on its Top Energy network status page.

Top Energy outage or just me?

Top Energy

  • To do: Check the main switch on your switchboard: if it's off, unplug your appliances and switch it back on.
  • To do: It trips again? Switch the circuit breakers back on one by one to find the faulty circuit.
  • To do: Do your neighbours have power? If so, the fault is in your home: call a licensed electrician.
  • To do: Whole street out? Check the Top Energy Outage Centre or call 0800 867 363.
SourcePrepare for a power outage

Top Energy network

topenergy.co.nzUpdated 28/09/2026

Top Energy owns the lines network of the Far North, from Kaikohe and Kerikeri up to Kaitaia and the Cape. Through its subsidiary Ngāwhā Generation it also runs 57 MW of geothermal plant. It does not retail power to homes. The Top Energy Consumer Trust owns it.

Electricity network

Activities
DistributionGeneration
Customers
34,643· connections (ICPs), year to Mar 2026
Smart meters
75%· approx. share of consumers, AMP 2026
Outage time
1,308.3 min· unplanned SAIDI, year to Mar 2026, incl. storms
Outages
7.86· unplanned SAIFI, year to Mar 2026, incl. storms
Network length
4,175 km· 24% underground
Coverage
Far North
  • Kaitaia
  • Kaikohe
  • Kerikeri

2025/26 figures include ex-Cyclone Tam (April 2025) and the Kaikohe outages of October and November 2025.

SourceTop Energy · information disclosures FY26Top Energy · annual report 2025-26Top Energy · asset management plan 2026

Is there an outage in my area? Check other providers

Icon pageCounties PowerIcon pagePowercoIcon pageUnison NetworksIcon pageVector