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  3. Power outage
  4. Counties Power

Counties Power outages today

See live Counties Power outage reports from users near you.

Counties Power outage at your address?

Reported outages in the last 24 hours

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Contact Counties Power

First, check whether the operator already reports an incident on its Counties Power network status page.

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Counties Power

  • To do: Check the main switch on your switchboard: if it's off, unplug your appliances and switch it back on.
  • To do: It trips again? Check the internal fuses and switch the circuits back on one by one.
  • To do: Neighbours have power and a switch keeps tripping? The fault is in your home: call an electrician.
  • To do: Switchboard all on? Check the Counties Energy Outage Hub or call 0800 100 202.

Counties Power network

countiesenergy.co.nzUpdated 28/09/2026

Counties Energy, formerly Counties Power, owns and runs the power lines of South Auckland and northern Waikato, from Papakura to Mercer. It sells no electricity: customers pay a retailer. The Counties Energy Trust owns it on behalf of its more than 50,000 connected homes and businesses.

Electricity network

Activities
DistributionMetering
Customers
49,940· connections (ICPs), year to Mar 2026
Smart meters
99.9%· over 99.9% of homes, own meter fleet
Outage time
155.2 min· unplanned SAIDI, year to Mar 2026, incl. storms
Outages
2.26· unplanned SAIFI, year to Mar 2026, incl. storms
Network length
3,668 km· 38% underground
Coverage
South Auckland
  • Papakura
  • Pukekohe
  • Tuakau
  • Waiuku
  • Karaka
  • Mercer

From southern Papakura to Mercer and west of the Waikato River. Planned work added 190.9 minutes of outages per customer in 2025/26.

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