Is it the network or just your home?
- To do: Power failure? First check whether your house is the only one affected.
- To do: Only your house? Check the mains box: if the main switch has tripped, switch it back on.
- To do: The faulty circuit should then stay off: have it fixed as soon as possible.
- To do: Whole area without power? Report it right away: Eskom customer services is on 086 00 37566.
- Avoid: Never touch a low-hanging cable or a fallen pole: the cables are very likely still live.