1. ...
  2. South Africa
  3. Power outage

Is there a power outage right now?

See live power outage reports from users near you across South Africa.

Power outage at your address?

Reported outages in the last 24 hours

Track and report outages live

Follow reports on the chart and see the affected areas on the map. Having a problem? Click “Report an outage”.

Power outage in my area or just my house?

Is it the network or just your home?

  • To do: Power failure? First check whether your house is the only one affected.
  • To do: Only your house? Check the mains box: if the main switch has tripped, switch it back on.
  • To do: The faulty circuit should then stay off: have it fixed as soon as possible.
  • To do: Whole area without power? Report it right away: Eskom customer services is on 086 00 37566.
  • Avoid: Never touch a low-hanging cable or a fallen pole: the cables are very likely still live.

Who regulates electricity in South Africa?

  • NERSA, the National Energy Regulator of South Africa: it issues licences, sets or approves tariffs and resolves disputes and complaints, including by mediation.
  • Eskom, the state utility: its customer services take reports on 086 00 37566 and it asks the public to report fallen lines and meter tampering.