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  2. South Africa
  3. Internet outage
  4. MTN

Is MTN down in my area today?

See live MTN outage reports from users near you.

Is MTN down?

Reported outages in the last 24 hours

Landline Internet
Landline Internet

-% · - Reports

Mobile Internet
Mobile Internet

-% · - Reports

TV Streaming
TV Streaming

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5G/4G Home
5G/4G Home

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Track and report outages live

Follow reports on the chart and see the affected areas on the map. Having a problem? Click “Report an outage”.

Contact MTN

MTN outage or just me?

MTN Internet

  • To do: Check the lights on your MTN router: on a MyMTN Home router, a blue mode light means you're connected.
  • To do: Light off or another colour? Check the power, the router's SIM and that all cables are securely connected.
  • To do: Unplug your router and modem, wait 30 seconds, plug them back in and wait for the lights to settle.
  • To do: Try another device, then a computer plugged in with an Ethernet cable: if that works, it's the Wi-Fi.
  • To do: Still down? Check your data balance in the MTN app and whether maintenance is scheduled in your area.

MTN Mobile

  • To do: Turn on airplane mode for 30 seconds, then turn it off.
  • To do: Restart your phone to re-establish a connection with the MTN network.
  • To do: Remove the SIM, clean it and reinsert it. Then test it in another phone.
  • To do: Log in to the MTN app to check your plan status and that your data isn't used up.
  • To do: Check whether maintenance is scheduled in your area, or view MTN's coverage map.

MTN network

mtn.co.zaUpdated 2026/09/28

MTN runs its own mobile network, with 39.5M subscribers in June 2026. Telkom and Cell C prepaid customers roam on it. MTN SA sold 5,701 towers to IHS in 2022; in February 2026 the group agreed to buy the rest of IHS. Its home fibre is sold as MTN Fibre.

Fixed network

Network used
MTN
Technologies
Fibre (FTTH)
Coverage
Fibre areas in South Africa

Mobile network

Network used
MTN
Technologies
5G4G LTE3G2G
Subscribers
39.5M· June 2026
Coverage
South Africa

MTN plans to switch off its 3G network on 31 December 2026 to free up spectrum for 4G LTE and 5G.

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