Is Openserve down in my area today?

See live Openserve outage reports from users near you.

Is Openserve down?

24h agoNow

Reported outages in the last 24 hours

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Operational
Minor
Critical
Typical level

Landline Internet

3 Reports

Operational

Landline Internet

- Reports

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Describe your problem to help the community

Durbanville
Falcon_723 d ago
Openserve fibre sporadic on, off and high packet loss. Hive been down for almost 8h since Sat evening 23:00. Download speeds on a 500Mbps line is about 70Kbps
Wilderness
Wren_432 d ago
Openserve fibre sporadic on, off and high packet loss. My line is now 3Mbps down from 200Mbps
Kraaifontein
Falcon_753 d ago
Horrible connection in Joostenbergvlakte, packet loss of 20% on both my fortigates!!
Heidelberg
Beaver_123 d ago
Complete outage since 4am approximately

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Openserve outage or just me?

Openserve Internet

To do: Look at the PON / Broadband light on your Openserve ONT: solid green, the connection reaches your home.
To do: LOS / Alarm light red? Check that the ONT has power and that all its cables are securely connected.
To do: Turn the ONT off and on again, then wait for the lights to settle.
To do: Test another device, then a computer plugged in with an Ethernet cable: if that works, it's the Wi-Fi.
To do: Still down? Run the connection test in the Openserve Connect app and check for network outages.

SourceFibre Box (ONT) support guide

Openserve network

openserve.co.zaUpdated 2026/09/28

Openserve is the wholesale fixed network of the Telkom Group, open to other providers: 150 ISPs sell internet over its fibre. In July 2026 it launched its own ISP to reach the 722,000 fibre-ready homes that remain unconnected.