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Reported outages in the last 24 hours

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Landline Internet

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Mobile Internet

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Mobile InternetUpington
Nhlakanipho419 d ago
Hello,I need to log a network outage.location : Skydrift Farm ,near Namibia boarder , Alexander Bay area, Northern Cape.No Vodacom or Telkom signal for over 7 days .can you please escalate this as an urgent rural outage.we can not reach our families we are both worried and frustrated .
Mobile InternetHartenbos
Seagull_806 d ago
Seems the server that authenticates logins from wi-fi routers is down.
Wren_176 d ago
No LTE (4G) data - Location : Edenvale Johannesburg.
Heron_144 d ago
Wifi has been off since yesterday and it doesn't turn back on

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Vodacom outage or just me?

Vodacom Internet

To do: Look at the PON light on your ONT: green, the fibre connection reaches your home.
To do: PON red or off, or Alarm light red? Check the power supply and the LAN cable between ONT and router.
To do: Switch off the ONT and router for 30 seconds, then power on the ONT first and the router second.
To do: Test another device, then a computer plugged in with an Ethernet cable: if that works, it's the Wi-Fi.
To do: Still down? Check the Vodacom Network Status page, the VodaPay app or TOBi on WhatsApp.

SourceVodacom troubleshooting and outages

Vodacom Mobile

To do: Turn on airplane mode for 30 seconds, then turn it off.
To do: Restart your phone so it re-registers on the Vodacom network.
To do: Remove the SIM card, clean it, reinsert it, then test it in another phone.
To do: Check your balances in My Vodacom: is your line active and your airtime or bundle not used up?
To do: Check the Vodacom Network Status page, the VodaPay app or TOBi on WhatsApp for outages.

SourceVodacom troubleshooting and outages

Vodacom network

vodacom.co.zaUpdated 2026/09/28

Vodacom, 65.1% owned by Vodafone, got its GSM licence in 1993 and runs its own mobile network. Since December 2025 it holds 30% of Maziv, owner of the Vumatel and DFA fibre networks, into which it moved its own fibre assets. Cell C postpaid customers roam on Vodacom.

Fixed network

Network used: Vodacom
Technologies: Fibre (FTTH)
Subscribers: 247,000· June 2026, homes and businesses
Coverage: Fibre areas in South Africa

Maziv's fibre passed more than 2.8M homes in September 2025, counting Vumatel, Vodacom and Herotel.

Mobile network

Network used: Vodacom
Technologies: 5G4G LTE3G2G
Subscribers: 45.8M· June 2026
Coverage: South Africa

4G reached 99.4% of the population in March 2026. 28.4M 4G and 5G devices were on the network in June 2026.

SourceVodacom Group · trading update to 30 June 2026 Vodacom Group · trading update to 31 December 2025 Vodacom Group · FY2026 fact sheet

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