Is EE down in my area today?

See live EE outage reports from users near you.

Is EE down?

24h agoNow

Reported outages in the last 24 hours

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Operational
Minor
Critical
Typical level

Landline Internet

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Mobile Internet

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TV Streaming

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Track and report outages live

Follow reports on the chart and see the affected areas on the map. Having a problem? Click “Report an outage”.

EE's last 2 major outages

Wakefield, Lancashire and Manchester
13 Feb 2026, 13:5559 min
39 reports Mobile Internet
Nationwide
See the live blog
4 Feb 2026, 16:041 h 04 min
199 reports Mobile Internet

Describe your problem to help the community

Landline InternetGorsley
Beaver_862 d ago
Multiple failings today. Rebooted modem several times to no avail. It is working at the moment.
Landline InternetHove
Robin_632 d ago
Since midday, zero connection copper broadband, router reset, restart etc.
Mobile InternetCrewe
Robin_812 d ago
My phone isnt making no calls or going on the Internet or making video calls for my meetings
Landline InternetBuxton
Wren_443 d ago
Just flashing orange and wont connect or load anything on computers or TV

Contact EE

First, check whether the operator already reports an incident on its EE network status page.

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EE outage or just me?

EE Smart Hub

To do: Look at the light on your EE Smart Hub: stable blue or aqua, you're connected to broadband.
To do: Light orange, red or off? Check the power supply and that all cables are firmly plugged into the hub.
To do: Turn the hub off with the Power button on the back, wait 2 minutes, turn it on and wait 3 minutes.
To do: Test another device, then a computer connected by Ethernet cable: if that works, it's the Wi-Fi.
To do: Still down? Run the diagnostics in the EE app or check the EE broadband status checker.

SourceFix EE broadband connection problems

EE Mobile

To do: Turn airplane mode on for 30 seconds, then turn it off.
To do: Restart your phone so it re-registers on the EE network.
To do: Remove the SIM, clean it with a lint-free cloth, reinsert it, then test it in another phone.
To do: Check in the EE app that your line is active and your allowances aren't used up.
To do: Check the EE Mobile Coverage and Network Status Checker to see if your area is affected.

SourceFixing mobile signal problems

EE network

ee.co.ukUpdated 28/09/2026

EE is the mobile network of BT Group and sits in its Consumer unit. EE broadband runs over Openreach, the group's wholesale fixed network, on full fibre or part fibre lines. EE switched off 3G in early 2024 and will begin closing its 2G network in May 2029.