Is Sky down in my area today?

See live Sky outage reports from users near you.

Sky is down.

Is Sky down?

24h agoNow

Reported outages in the last 24 hours

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Operational
Minor
Critical
Typical level

Landline Internet

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Mobile Internet

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TV Streaming

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Track and report outages live

Follow reports on the chart and see the affected areas on the map. Having a problem? Click “Report an outage”.

Sky's last 2 major outages

Norfolk
See the live blog
13 Aug 2026, 18:583 h 32 min
133 reports Mobile Internet Landline Internet
Kent and Somerset
10 Jan 2026, 05:392 h 40 min
148 reports TV Streaming
All live outages

Describe your problem to help the community

Falcon_413 h ago
Turned off around 10 minutes ago. Has been randomly not working for hours at a time over the past week
Mobile InternetCirencester
Seagull_933 d ago
There has been an sky outage since 20th August the wifi signal is now slower than under the old dial up. It is so frustrating
Landline InternetEast Worlington
Hedgehog_424 d ago
Been off since yesterday no internet due to outage all you get from sky could be days to repair
Landline InternetHuntingdon
Beaver_655 d ago
Both landline internet and mobile hotpot have no internet connection

Contact Sky

First, check whether the operator already reports an incident on its Sky network status page.

Enter your city name/postal code

Sky outage or just me?

Sky Hub

To do: Look at the light on your Sky hub: white, your hub is connected to the internet.
To do: Light off, red or amber? Check the power cable for damage and that the plug socket works.
To do: Switch the hub off at the plug socket, back on, and wait a few minutes for the light to turn white.
To do: Test another device, then a computer connected by Ethernet cable: if that works, it's the Wi-Fi.
To do: Still down? Check Sky Service Status, then sign in to Service Checker to test your connection.

SourceSky broadband diagnostics

Sky Mobile

To do: Turn on flight mode for 30 seconds, then turn it off.
To do: Switch your phone off and on again so it re-registers on the Sky Mobile network.
To do: Remove the SIM, clean it, reinsert it the right way round, then test it in another phone.
To do: Sign in to your Sky account to check your SIM is activated and your data isn't used up.
To do: Check the Sky Service Status checker for network problems or maintenance in your area.

SourcePoor or no signal with Sky Mobile

Sky network

sky.comUpdated 28/09/2026

Sky, owned by Comcast, has no fixed or mobile network of its own in the UK. Sky Broadband runs over Openreach and, under a 2024 deal, CityFibre's full fibre. Sky Mobile is an MVNO on O2, the Virgin Media O2 network, and uses its 4G and 5G.