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  3. Internet outage
  4. Vodafone

Is Vodafone down in my area today?

See live Vodafone outage reports from users near you.

Is Vodafone down?

Reported outages in the last 24 hours

Landline Internet
Landline Internet

-% · - Reports

Mobile Internet
Mobile Internet

-% · - Reports

Track and report outages live

Follow reports on the chart and see the affected areas on the map. Having a problem? Click “Report an outage”.

Contact Vodafone

First, check whether the operator already reports an incident on its Vodafone network status page.

Vodafone outage or just me?

Vodafone Internet

  • To do: Look at the front light on your Vodafone Ultra Hub: no light means the hub isn't switched on.
  • To do: No light? Make sure all the cables are plugged in and the hub is connected to a power source.
  • To do: Turn off your Ultra Hub at the mains, wait ten seconds, then turn it back on.
  • To do: Test another device, then a computer connected by Ethernet cable: if that works, it's the Wi-Fi.
  • To do: Still down? Run the broadband service test in My Vodafone or check the network status checker.

Vodafone Mobile

  • To do: Turn on flight mode for 30 seconds, then turn it off.
  • To do: Restart your phone so it re-registers on the Vodafone network.
  • To do: Switch the phone off, wipe the SIM's gold part with a dry cloth, reinsert it and test it in another phone.
  • To do: Check in the My Vodafone app that your line is active and your allowance isn't used up.
  • To do: Check the Vodafone Network Status Checker to see if your area is affected.

Vodafone network

vodafone.co.ukUpdated 11/10/2026

Vodafone UK merged with Three in June 2025 to form VodafoneThree, wholly owned by Vodafone Group since July 2026. Its customers also use Three's masts. Vodafone broadband runs over Openreach, CityFibre and, in London, Community Fibre. The Vodafone 2G network closes in spring 2030.

Fixed network

Network used
Openreach
Technologies
Full fibre (FTTP)Part fibre (FTTC)
Coverage
United Kingdom

Vodafone sells full fibre at more than 20M premises via CityFibre and Openreach. Community Fibre adds up to 1.3M London homes.

Mobile network

Network used
Vodafone
Technologies
5G+5G4G
Coverage
United Kingdom

4G reaches over 99% of the UK population. Since May 2026, about 71% (50M people) get the merged network's fastest 5G.

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