1. ...
  2. South Africa
  3. Internet outage
  4. Capitec

Is Capitec down in my area today?

See live Capitec outage reports from users near you.

Is Capitec down?

Reported outages in the last 24 hours

Mobile InternetMobile Internet

- Reports

Track and report outages live

Follow reports on the chart and see the affected areas on the map. Having a problem? Click “Report an outage”.

Capitec outage or just me?

Capitec Mobile

  • To do: Turn on airplane mode for 30 seconds, then turn it off.
  • To do: Restart your phone so it re-registers on the network.
  • To do: Remove the SIM card, clean it, reinsert it, then test it in another phone.
  • To do: Check in the Capitec app that your bundles aren't used up. A number unused for 6 months is deactivated.
  • To do: Check the Capitec Connect network coverage for your area.

Capitec network

capitecbank.co.zaUpdated 2026/09/28

Capitec Connect is the mobile service of Capitec Bank. It has no network of its own: it runs on Cell C, whose customers use MTN and Vodacom masts.

Mobile network

Network used
MTNVodacom
Coverage
South Africa

Cell C's MTN and Vodacom hosting gives access to about 28,000 sites covering over 98.7% of the population (2025).

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