1. ...
  2. South Africa
  3. Internet outage
  4. Webafrica

Is Webafrica down in my area today?

See live Webafrica outage reports from users near you.

Is Webafrica down?

Reported outages in the last 24 hours

Landline Internet
Landline Internet

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5G/4G Home
5G/4G Home

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Track and report outages live

Follow reports on the chart and see the affected areas on the map. Having a problem? Click “Report an outage”.

Contact Webafrica

First, check whether the operator already reports an incident on its Webafrica network status page.

Webafrica outage or just me?

Webafrica Internet

  • To do: Look at the PON light on your fibre box (ONT): on, you're connected to the fibre network.
  • To do: LOS light red or flashing? Check the power supply and that the fibre cable isn't loose or bent.
  • To do: Unplug the fibre box (ONT) for 30 seconds, plug it back in and wait 3 to 5 minutes.
  • To do: Test another device, then a computer plugged in with an Ethernet cable: if that works, it's the Wi-Fi.
  • To do: Still down? Tap Network Status in the Webafrica app to check for a known outage in your area.

Webafrica network

webafrica.co.zaUpdated 2026/09/28

Webafrica is an internet service provider with no network of its own. It sells fibre over Openserve, Vumatel, MetroFibre, Octotel, Frogfoot and others. In October 2023 the Competition Commission approved its proposed purchase of MWEB, with conditions. It has been fully remote since 2022.

Fixed network

Network used
Webafrica
Technologies
Fibre (FTTH)Business fibre
Coverage
South Africa

Fibre packages are sold on MetroFibre, Openserve, Vumatel, Evotel, Octotel and Frogfoot networks, among others.

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