Sparklight Internet
- To do: Check the Online light on your modem: solid, not flashing, means the connection reaches your home.
- To do: No power light? Plug the modem into a working outlet not on a switch, without a power strip.
- To do: Unplug the modem's power cord, wait 15 seconds, plug it back in and wait for a solid Online light.
- To do: Test another device, then a computer connected by Ethernet cable: if that works, it's the Wi-Fi.
- To do: Still down? Search your address on the Sparklight Outage Check page to see if your area is affected.