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Fidium Internet

  • To do: Check the front light of your Fidium gateway: off after start-up means the gateway is ready.
  • To do: No power? Check the cord at the back of the gateway and both ends of each Ethernet cable.
  • To do: Unplug the gateway for at least 15 seconds, plug it back in and allow up to 15 minutes.
  • To do: Test another device, then a computer connected by Ethernet cable: if that works, it's the WiFi.
  • To do: Still down? Report the service issue or outage on the Fidium Fiber support site.
SourceHow to reboot your ONT & gateway

Fidium network

fidiumfiber.comUpdated 09/28/2026

Fidium is the fiber brand of Consolidated Communications, and its Vermont phone company does business as Fidium. Searchlight funds took Consolidated private on December 27, 2024. It serves over 20 states and planned to bring fiber to about 1.6M passings, over 1M in northern New England.

Fixed network

Network used
Fidium
Technologies
FiberCopper
Coverage
Over 20 states

About 51% of passings could get 1 Gig or more in September 2024, up from 22% at the end of 2021. Fidium plans reached 2 Gbps symmetrical.

SourceConsolidated · 10-Q, third quarter 2024 (SEC)Consolidated · 8-K, Searchlight merger closing (SEC)Vermont Department of Public Service · Fidium

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