Optimum outage map today

See live Optimum outage reports from users near you.

Is Optimum down?

Reported outages in the last 24 hours

Landline Internet
Landline Internet

-% · - Reports

Mobile Internet
Mobile Internet

-% · - Reports

TV Streaming
TV Streaming

-% · - Reports

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Follow reports on the chart and see the affected areas on the map. Having a problem? Click “Report an outage”.

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Optimum outage or just me?

Optimum Internet

  • To do: Check the lights on your Optimum Gateway or modem to see if it is powered on and connected.
  • To do: No lights? Make sure the outlet works and the coax cable is finger tight at the wall and on the Gateway.
  • To do: Unplug the power cord from your Gateway or modem, wait 30 seconds, then plug it back in.
  • To do: Test another device, then a computer connected by Ethernet cable: if that works, it's the WiFi.
  • To do: Still down? In the My Optimum app, tap WiFi, then Troubleshoot my Internet: it searches for outages.

Optimum Mobile

  • To do: Turn Airplane mode on for 30 seconds, then turn it off.
  • To do: Restart your phone so it re-registers on the Optimum Mobile network, then check for signal bars.
  • To do: Remove the SIM card, clean it, reinsert it, then test it in another phone.
  • To do: In MyMobile, tap My Lines, then My usage to check that your line is active and your data isn't used up.
  • To do: Check Optimum's outage page to see if your area is affected.

Optimum network

optimum.comUpdated 09/28/2026

Optimum belongs to Optimum Communications, called Altice USA until November 2025 and controlled by Patrick Drahi. It owns an HFC cable and FTTH network with 10.1M passings in 21 states. Optimum Mobile runs on T-Mobile's network under a full MVNO deal, with its own core network and SIMs.

Fixed network

Network used
Optimum
Technologies
Fiber (FTTH)Cable (HFC, DOCSIS 3.1)
Subscribers
4.0M· June 2026, residential and business
Coverage
21 states

FTTH passed 3.16M of 10.11M homes and businesses in June 2026. About 97% of the footprint can get 1 Gig or more.

Mobile network

Network used
T-Mobile
Technologies
5G4G LTE
Subscribers
724K lines· June 2026
Coverage
United States

Traffic is offloaded to Optimum Wi-Fi hotspots around New York. 8.9% of broadband customers also had mobile in June 2026.